FAQs & Troubleshooting
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Latest |
367 Results
- 121/08/2024Where can I download Brother iPrint&Scan application for Mac?
- 210/07/2024Scan a document using Brother iPrint&Scan. (macOS only)
- 310/07/2024I cannot install the fax driver (brmfcfaxdrv) in Fedora 40 or later, or in its derivatives. (Linux)
- 413/06/2024I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 513/06/2024Drum End Soon
- 613/03/2024I cannot print using my Brother machine on a wireless network (Mac)
- 713/03/2024Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
- 814/02/2024I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 914/02/2024Send a PC-FAX
- 1010/01/2024Easy Scan to E-mail
- 1114/12/2023Discover the MAC address of the Brother network card
- 1214/12/2023"ControlCenter needs to be updated." - macOS 10.15 Catalina
- 1308/11/2023How to scan a document from a Windows application?
- 1408/11/2023How to scan a document from a Windows application?
- 1513/09/2023Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 1612/07/2023Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 1721/06/2023I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 1821/06/2023Add your Brother machine with AirPrint (macOS)
- 1921/06/2023Delete print jobs from the print queue.
- 2019/05/2023I cannot print from my computer via USB.
- 2112/05/2023I cannot print using my Brother machine on a wired network. (Windows / macOS)
- 2226/04/2023In Windows®, the Brother printer or scanner driver windows are in a foreign language. How can I change the printer or scanner driver windows to be in a local language?
- 2326/04/2023The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 2426/04/2023I cannot print using my Brother machine on a wireless network (Windows)
- 2526/04/2023Duplex (two-sided) scan
- 2626/04/2023Install the built-in drivers (For Windows 8 and Windows 10)
- 2726/04/2023Change the printer driver settings (Windows / macOS)
- 2826/04/2023Open the Status Monitor
- 2919/04/2023The network scanning feature does not work when pressing the scan key on my Brother machine control panel. (For Windows)
- 3019/04/2023"Offline" appears on the Status Monitor.
- 3119/04/2023I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
- 3219/04/2023Open "Scanners and Cameras" and Properties.
- 3319/04/2023I can print but cannot scan via network. (For Windows)
- 3419/04/2023The printer status is Offline or Paused.
- 3515/03/2023Find the Wireless Security Information (e.g. SSID, Network key etc.) for Windows
- 3615/02/2023Setup and use Brother PC-FAX receiving
- 3715/02/2023Scan and save a document in PDF format using the SCAN key on my Brother machine (Scan to File)
- 3815/02/2023When I install MFL-Pro Suite from the CD-ROM or Full Driver & Software Package from the "Downloads" section, the installation will not continue past the instruction to connect the USB cable to the computer.
- 3915/02/2023Store numbers on my Brother machine for easy dialling from the computer. (For Windows)
- 4015/02/2023Scan a document in Windows 8 and Windows 10.
- 4111/01/2023Can I use non-Brother or third party supplies with the Brother machine?
- 4226/12/2022How to identify your Operating System (OS).
- 4326/12/2022Curled or wavy
- 4421/12/2022Paper size settings are unavailable when I print from OpenOffice (Linux)
- 4521/12/2022Why is legal scanning not an option on my Windows XP computer when using the WIA driver?
- 4609/11/2022I'm using a Debian based distribution (e.g. Ubuntu, Kubuntu etc). When installing the CUPS Wrapper driver, I get the following error message: "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory". (Linux)
- 4709/11/2022Send a fax using PC-FAX with LPD/LPRng (Linux)
- 4809/11/2022Can I print from DOS applications?
- 4912/10/2022Set the Brother machine to prevent public access to certain features
- 5012/10/2022The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod Touch, iPad ).