FAQs & Troubleshooting
Popular |
220 Results
- 1I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 2When I try to scan to OCR I get the message "This feature is not available because there is no OCR Software installed"
- 3The error message "No Supported Devices Found" appears in Brother iPrint&Scan (mobile device).
- 4I'm using Mac OS X 10.4 / 10.5 and installed Adobe® Photoshop® CS3, but my scanner is not detected in Photoshop CS3 although I can scan with ControlCenter2 or other applications. What should I do?
- 5The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 6The printer status is Offline or Paused.
- 7How do I improve the copy or fax quality?
- 8I get an error "Print Queue is stopped" using Mac OSX 10.2-10.4
- 9I get the error message Type 1,010 when I am trying to scan into Mac OS® 9
- 10I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 11Can I print from DOS applications?
- 12I cannot install Brother drivers on Debian 10 (Linux)
- 13What driver package format is supported by my Linux distribution?
- 14I'm using Windows 98 / Me / 2000 / XP or Windows NT 4.0. When trying to scan using the Brother ControlCenter2, the error message "Scanning failed. Please try to scan the image again, if the error happens again please restart your computer, and then try to scan again. (CC031)" appears and I cannot scan. What should I do?
- 15My FAX/MFC/DCP does not print or prints garbage when printing the first document after starting the PC.
- 16The error message "[model name] cannot be found. ... (CC3-202-03031b02)" appears when scanning a document using ControlCenter3 on Windows 7 with the USB connection.
- 17I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X)
- 18When I start the Remote Setup Software, the error message "RS 005-xx" or "RS 006-xx" appears on the display.
- 19I'm unable to scan from Corel® Paint Shop Pro® X using the WIA driver, using Windows XP Professional x64 Edition/ Windows Vista™ 64-bit edition.
- 20Where is the Manual 2-sided(Duplex) setting option in the Mac OS X 10.3 driver ?
- 21What is the BRAdmin Professional software used for?
- 22The downloaded driver's name is different from my machine's name. (Linux)
- 23Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 24Pre-Required Procedures (Linux)
- 25Delete print jobs from the print queue.
- 26Can I print from or scan to an Android™ Smartphone?
- 27I cannot print from my computer via USB.
- 28Changes to the contents stored in the address book do not become effective in the stored speed dial numbers in Windows.
- 29The error message "Can not load Word for Windows 6.0 files" appears at the end of the software installation. I have installed Windows® XP Service Pack 2 (SP2).
- 30When I look in the processes tab of my Windows® PC, I see that the BRMFRSMG.EXE, BRSS01A.EXE, BRSVC01A.EXE processes are running.
- 31Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
- 32I'm using Mac OS X 10.2 - 10.4 and I'm getting error messages when I try to print.
- 33I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader™/ Reader®
- 34Using Microsoft® Word 2002, borders that use wavy lines, dots or dashes are printed as solid lines.
- 35My Antivirus Software gives a warning message during the installation of Web BRAdmin.
- 36When I scan multiple page documents using the ADF, all pages are fed, but only page 1 shows in XSANE. (Linux)
- 37Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 38Install the built-in drivers (For Windows 8 and Windows 10)
- 39Cancel a fax job waiting in my Brother machine's memory.
- 40What does "COMM.ERROR" on the LCD display mean?
- 41I cannot scan with brscan, brscan2, or brscan3 via USB (Linux)
- 42Send a fax using PC-FAX with LPD/LPRng (Linux)
- 43To install the printer driver easily using a tool. (Linux)
- 44I want to print using CUPS while keeping SELinux enabled. (Linux)
- 45How to identify your Operating System (OS).
- 46I heard a beep sound from the UPS (Uninterruptible Power Supply) when I turned on my Brother machine.
- 47Change the printer driver settings (Windows / macOS)
- 48I cannot print from my computer via network (for Macintosh).
- 49I am sharing my Brother machine. I can print but cannot scan.
- 50The error message "An error occurred during the installation. ... . IS015- GetOsVersion - 1" appears when installing the Full Driver & Software Packages for Windows 7 downloaded from the "Download" section.