FAQs & Troubleshooting
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308 Results
- 1I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 2Replace Toner
- 3Can I print from or scan to Android™ Smartphone?
- 4The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 5What is Brother iPrint&Scan?
- 6Curled
- 7Wrinkles or creases
- 8Black toner marks across the page
- 9Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 10Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 11No Paper
- 12Curled or wavy
- 13Jam Rear
- 14JAM INSIDE
- 15REPLACE DRUM
- 16Can I print from and scan to iPhone, iPod Touch and iPad?
- 17Page skewed
- 18Toner specks
- 19White lines down the page
- 20Lines across the page
- 21White lines, bands or ribbing across the page
- 22Faint Print
- 23Turn the Toner Save mode on or off
- 24Ghost Image
- 25Can I use AirPrint with my Brother machine?
- 26What is the password for starting the Remote Setup application?
- 27Clean the paper pick-up roller (video instructions available)
- 28Confirm that a FAX I sent was received correctly
- 29My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 30I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 31What driver package format is supported by my Linux distribution?
- 32I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 33Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 34Change the scan settings of ControlCenter4 and your machine's SCAN key (Windows)
- 35When I try to scan to OCR I get the message "This feature is not available because there is no OCR Software installed"
- 36Can I use voice mail on the same line as my Brother machine?
- 37I'm unable to scan from Corel® Paint Shop Pro® X using the WIA driver, using Windows XP Professional x64 Edition/ Windows Vista™ 64-bit edition.
- 38Transfer faxes to the PC when my machine has a mechanical problem
- 39Hollow print
- 40What is the default user name and password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 41What is the "Station ID" and how do I set it?
- 42I cannot send a fax using PC-FAX (Windows 10)
- 43Download a file from the "Downloads" section and save it to Windows 8 computer.
- 44Scan a document and e-mail it as an attachment. (For Windows) (video instructions available)
- 45Scan multiple pages into one file instead of each scan being saved as a separate file.
- 46MANUAL FEED
- 47Curled (video instructions available)
- 48What kind of paper can I use?
- 49Clean the scanner to improve the copy or fax quality.
- 50What is the BRAdmin Professional software used for?