FAQs & Troubleshooting
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279 Results
- 51The error message "[model name] cannot be found. ... (CC3-202-03031b02)" appears when scanning a document using ControlCenter3 on Windows 7 with the USB connection.
- 52I'm using Windows. When I try to Scan to E-mail I get an error saying "the command line argument is not valid. Verify the switch you are using".
- 53Why does the message "Media is Full" appear on the LCD when I put a memory card into the media slot on my Brother machine?
- 54Can I set my Brother machine to forward the faxes I receive to another location?
- 55Why do the ink cartridges run out very quickly?
- 56Can I print using only the black ink cartridge when the Colour cartridges have run out?
- 57I cannot remove red-eye.
- 58I'm trying to install the driver with network settings, but the installation wizard is not able to locate the Brother machine on my network, I'm getting the message "No devices could be found over the network".
- 59When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- 60I want to use a name from my Windows® 2000/XP address book to send a FAX. The address book is stored on a network share and when I try to access the address book it will not open.
- 61I cannot install the fax driver (brmfcfaxdrv) in Fedora 40 or later, or in its derivatives. (Linux)
- 62I'm using Ubuntu 23.04 or their derivatives. I cannot print from Brother Inkjet Printer. (Linux)
- 63Scan using XSane or GIMP (Linux)
- 64The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux)
- 65Delete a network scanner entry. (Linux)
- 66Discover the MAC address of the Brother network card
- 67When I scan the document using ScanSoft™ PaperPort™ 11 SE , the bottom of the document is cut off.
- 68I cannot print over a network using the XML Paper Specification Printer Driver.
- 69How can I create or view an XML Paper Specification document?
- 70I'm using Firefox® 2.0 or higher as a web browser, when I click "Close this window" the browser window does not close.
- 71Change the user interface of ControlCenter3
- 72How do I replace the Ink Cartridge?
- 73I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 74Configure the Scan to Email Feature (Linux)
- 75I cannot scan with brscan, brscan2, or brscan3 via USB (Linux)
- 76I'm using Fedora 28 or later. I cannot scan from my Brother Machine or it says that it cannot find the Brother Machine. (Linux)
- 77When I scan multiple page documents using the ADF, all pages are fed, but only page 1 shows in XSANE. (Linux)
- 78When scanning I receive the error "Failed to start scanner : Invalid argument". (Linux)
- 79Command List of brscan. (Linux)
- 80I'm using a Debian based distribution (e.g. Ubuntu, Kubuntu etc). When installing the CUPS Wrapper driver, I get the following error message: "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory". (Linux)
- 81To install the printer driver easily using a tool. (Linux)
- 82Firewall port requirements of the Scan Key Tool (Linux)
- 83I cannot save a file downloaded from the Brother support website (For Windows)
- 84Download a file from the "Downloads" section and save it to Windows 8 computer.
- 85Open "Scanners and Cameras" and Properties.
- 86Can I use AirPrint with my Brother machine?
- 87Set up an outgoing message for Fax/Tel Mode.
- 88How do I configure a cover page for PC-FAX?
- 89How many times will my Brother machine automatically redial a number?
- 90I can print but cannot scan via network. (For Windows)
- 91How do I clear Machine Error 46?
- 92I'm using Windows Vista or Windows 7 and trying to use a Brother machine connected to the network, but the machine stays offline and I cannot print.
- 93I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X)
- 94I cannot scan via USB. (Mac OS X)
- 95When I start the Remote Setup Software, the error message "RS 005-xx" or "RS 006-xx" appears on the display.
- 96I'm using Mac OS X 10.5. When trying to scan using the Brother ControlCenter2 with the USB interface, the ControlCenter2 screen will close.
- 97How do I adjust the settings of the ring volume, beeper volume and speaker volume on my Brother machine?
- 98Configure or change the settings of the ControlCenter 2 or 3 scanning options
- 99The print speed is very slow when I use XML Paper Specification Printer Driver.
- 100Where can I get FaceFilter Studio and what can I do with this application?