FAQs & Troubleshooting
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330 Results
- 1Load paper in the paper tray
- 2I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 3What is Brother iPrint&Scan?
- 4The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 5Can I print from and scan to iPhone, iPod Touch and iPad?
- 6Can I print from or scan to Android™ Smartphone?
- 7I cannot find some option in the Printing preferences. (For Windows)
- 8The printer status is Offline or Paused.
- 9One or more of my colours are not printing (blank). What can I do?
- 10Paper jams or smudges occur when feeding A3 paper
- 11I cannot save a file downloaded from the Brother support website (For Windows)
- 12How do I load envelopes into my machine?
- 13Forward a fax to another fax machine when my machine has a mechanical problem.
- 14Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 15How to identify your Operating System (OS).
- 16What is the BRAdmin Professional software used for?
- 17Print on both sides of the page. (Manual 2-sided/Duplex Printing)
- 18Scanned documents are black when I view them in Brother Image Viewer (Android™)
- 19The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 20I'm using Windows. When I try to Scan to E-mail I get an error saying "the command line argument is not valid. Verify the switch you are using".
- 21Can I connect a telephone on the same line as the Brother machine in Fax/Tel Mode?
- 22Where can I get FaceFilter Studio and what can I do with this application?
- 23When I print, the pages are smudged with ink.
- 24Replace Ink
- 25I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 26Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 27Print using only the black ink cartridge when the colour cartridges have run out
- 28Scan and save a document in PDF format (Scan to File)
- 29Download a file from the "Downloads" section and save it to Windows 8 computer.
- 30Open the Control Panel (For Windows)
- 31The scanned documents in my Android™ mobile device are not displayed in the documents list of the Brother Image Viewer application.
- 32I cannot view scanned images that I saved to iCloud from iPhone / iPod touch or iPad using Brother iPrint&Scan.
- 33My machine does regular cleaning cycles in the night. How can I correct this?
- 34Where is the USB port on the machine?
- 35I cannot install Brother drivers on Debian 10 (Linux)
- 36I cannot print using my Brother machine on a wired network. (Windows / macOS)
- 37When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202", "Error CC4-202", "Error CC3-205" or "Error CC4-205".
- 38A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 39I cannot make borderless prints.
- 40Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.
- 41Change the printer driver settings (Windows / macOS)
- 42How do I know which side up my photo paper should be in the tray?
- 43When I try to scan to OCR I get the message "This feature is not available because there is no OCR Software installed"
- 44Ink is still wet after printing on Glossy Paper and even after ink dries, smudge appears.
- 45Can I restrict access to certain operations on my Brother machine?
- 46Which E-mail packages are compatible with ControlCenter3?
- 47Why is it necessary for my machine to go through regular cleaning cycles?
- 48How do I use the Brother Status Monitor Widget on Mac OS X 10.4?
- 49Cannot print after a Windows 10 update (June 2020)
- 50When scanning I receive the error "Failed to start scanner : Invalid argument". (Linux)
