The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)

When I print, the pages are smudged with ink. What should I do?

The error message "No Supported Devices Found" appears in Brother iPrint&Scan (mobile device).

I'm using Mac OS X 10.4 / 10.5 and installed Adobe® Photoshop® CS3, but my scanner is not detected in Photoshop CS3 although I can scan with ControlCenter2 or other applications. What should I do?

Can I use voice mail on the same line as my Brother machine?

One or more of my colours are not printing.

Pre-Required Procedures (Linux)

I cannot save a file downloaded from the Brother support website (For Windows)

When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202", "Error CC4-202", "Error CC3-205" or "Error CC4-205".

How do I know which side up my photo paper should be in the tray?

The error message "[model name] cannot be found. ... (CC3-202-03031b02)" appears when scanning a document using ControlCenter3 on Windows 7 with the USB connection.

What driver package format is supported by my Linux distribution?

How to identify your Operating System (OS).

Locate files scanned with ControlCenter3 (For Windows)

Where is the USB port on the machine?

Why can't I print when an ink cartridge is empty?

Protect your Brother machine against unauthorised access over the network

Changes to the contents stored in the address book do not become effective in the stored speed dial numbers in Windows.

What does "NG" or "ERROR" on the Transmission Verification Report mean?

Can I print from or scan to an Android™ Smartphone?

The printer status is Offline or Paused.

When I try to scan to OCR I get the message "This feature is not available because there is no OCR Software installed"  

How do I load 10 x 15 Glossy paper into my machine?

Why is legal scanning not an option on my Windows XP / Windows Vista computer when using the WIA driver?

I get an error "Print Queue is stopped" using Mac OSX 10.2-10.4

I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader™/ Reader®

I cannot make borderless prints.

I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X)

Why does the message "No File" appear on the LCD when I put a memory card into the media slot on my Brother machine?

How do I adjust the settings of the ring volume, beeper volume and speaker volume on my Brother machine?

When I try to install the Full Windows Vista™.Driver & Software Package I receive the error message "Unhandled Exception".

Which E-mail packages are compatible with ControlCenter3?

I'm trying to install the driver with network settings, but the installation wizard is not able to locate the Brother machine on my network, I'm getting the message "No devices could be found over the network".

When scanning to OCR from Brother ControlCenter3, the OCR application doesn't launch. I have Windows XP Service Pack 2 (SP2) installed. What should I do?

I'm using Mac OS X 10.2 - 10.4 and I'm getting an error messages when I try to print.

My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)

I cannot install Brother drivers on Debian 10 (Linux)

The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Downloads" section.

The error message "An error occurred during the installation. ... . IS015- GetOsVersion - 1" appears when installing the Full Driver & Software Packages for Windows 7 downloaded from the "Download" section.

How do I clear Machine Error 46?

Scan and save a document in PDF format (Scan to File)

I'm using Windows. When I try to Scan to E-mail I get an error saying "the command line argument is not valid. Verify the switch you are using".

Can I program my Brother machine to forward the faxes I receive to another location?

I cannot use Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?

When I try to install the MFL-Pro Suite from the CD-ROM, I receive an Internal Error 2723 and an IS001 Error stating: The PaperPort Installer doesn't respond.

When I click on any button in Control Center 2.0 the program crashes or freezes using Mac OS X.

I installed Macromedia Flash Player 8, but still I cannot use the Modern user interface of ControlCenter3.

When I try to OCR into WordPad using the ScanSoft® PaperPort® SE with OCR or the Brother ControlCenter3, the text comes out as gibberish. This started after I installed Windows XP Service Pack 2 (SP2). Why and what should I do?

What kind of Media Adapter can I use?