FAQs & Troubleshooting
Latest |
213 Results
- 124/01/2024My machine does regular cleaning cycles in the night. How can I correct this?
- 214/12/2023Discover the MAC address of the Brother network card
- 313/09/2023Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 412/07/2023I'm using Ubuntu 23.04 or their derivatives. I cannot print from Brother Inkjet Printer. (Linux)
- 512/07/2023Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 621/06/2023Delete print jobs from the print queue.
- 719/05/2023I cannot print from my computer via USB.
- 812/05/2023Check the IP addresses of your PC and the Brother machine
- 926/04/2023Install the built-in drivers (For Windows 8 and Windows 10)
- 1026/04/2023Change the printer driver settings (Windows / macOS)
- 1119/04/2023Open "Scanners and Cameras" and Properties.
- 1219/04/2023The printer status is Offline or Paused.
- 1315/03/2023Verify the Brother machine is connected to the Wired Network (For Windows)
- 1415/02/2023Scan a document in Windows 8 and Windows 10.
- 1515/02/2023I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)
- 1626/12/2022How to identify your Operating System (OS).
- 1721/12/2022Paper size settings are unavailable when I print from OpenOffice (Linux)
- 1809/11/2022I'm using a Debian based distribution (e.g. Ubuntu, Kubuntu etc). When installing the CUPS Wrapper driver, I get the following error message: "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory". (Linux)
- 1909/11/2022Uninstall the drivers. (Mac OS X 10.2 - 10.4)
- 2009/11/2022Send a fax using PC-FAX with LPD/LPRng (Linux)
- 2112/10/2022I am sharing my Brother machine from my Windows XP computer and other Windows users are not able to print.
- 2212/10/2022Why do the colour ink cartridges run out of ink even though I never or rarely print in colour?
- 2312/10/2022Configure and use PC-FAX (CUPS) (Linux)
- 2415/09/2022I'm using Windows Vista or Windows 7 and trying to use a Brother machine connected to the network, but the machine stays offline and I cannot print.
- 2515/09/2022Configure the Scan to Email Feature (Linux)
- 2616/08/2022I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 2728/07/2022The BRAdmin Professional software is not able to locate the Brother machine on my network.
- 2828/07/2022I replaced my ink cartridge, but the LCD is still displaying "Ink Empty".
- 2928/07/2022Configure and use the Scan Key Tool (Linux)
- 3028/07/2022Uninstall the drivers. (Mac OS X 10.5)
- 3115/06/2022My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 3212/05/2022The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 3314/04/2022How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
- 3414/04/2022Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
- 3528/03/2022I cannot save a file downloaded from the Brother support website (For Windows)
- 3628/03/2022I cannot install the driver when using the Driver Install Tool. (Linux)
- 3717/01/2022I'm using Fedora 28 or later. I cannot scan from my Brother Machine or it says that it cannot find the Brother Machine. (Linux)
- 3817/01/2022I'm using Mac OS X 10.5. The network scanning feature does not work when pressing the scan key on the control panel of my Brother machine.
- 3911/11/2021Open the Control Panel (For Windows)
- 4014/10/2021I cannot install Brother drivers on Debian 10 (Linux)
- 4111/02/2021Scan a document in OS X 10.8 / macOS 10.12 - 10.15.
- 4205/08/2020The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux)
- 4327/07/2020Cannot print after a Windows 10 update (June 2020)
- 4409/07/2020I cannot scan when using SELinux (Security-Enhanced Linux)
- 4509/07/2020Scan using XSane or GIMP (Linux)
- 4609/07/2020Important points for specifying the scan area (Linux)
- 4709/07/2020What driver package format is supported by my Linux distribution?
- 4802/06/2020Configure scan settings without administrator privileges (Linux)
- 4902/06/2020Firewall port requirements of the Scan Key Tool (Linux)
- 5002/06/2020I cannot scan from my Brother machine in Ubuntu 16.10 (Linux)