FAQs & Troubleshooting
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Latest |
172 Results
- 124/01/2024My machine does regular cleaning cycles in the night. How can I correct this?
- 213/09/2023Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 312/07/2023I'm using Ubuntu 23.04 or their derivatives. I cannot print from Brother Inkjet Printer. (Linux)
- 412/07/2023Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 521/06/2023Delete print jobs from the print queue.
- 619/05/2023I cannot print from my computer via USB.
- 726/04/2023Install the built-in drivers (For Windows 8 and Windows 10)
- 826/04/2023Change the printer driver settings (Windows / macOS)
- 919/04/2023The printer status is Offline or Paused.
- 1015/02/2023Scan a document in Windows 8 and Windows 10.
- 1126/12/2022How to identify your Operating System (OS).
- 1221/12/2022Paper size settings are unavailable when I print from OpenOffice (Linux)
- 1309/11/2022I'm using a Debian based distribution (e.g. Ubuntu, Kubuntu etc). When installing the CUPS Wrapper driver, I get the following error message: "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory". (Linux)
- 1409/11/2022Uninstall the drivers. (Mac OS X 10.2 - 10.4)
- 1509/11/2022Send a fax using PC-FAX with LPD/LPRng (Linux)
- 1612/10/2022I am sharing my Brother machine from my Windows XP computer and other Windows users are not able to print.
- 1712/10/2022Why do the colour ink cartridges run out of ink even though I never or rarely print in colour?
- 1812/10/2022Configure and use PC-FAX (CUPS) (Linux)
- 1915/09/2022Configure the Scan to Email Feature (Linux)
- 2016/08/2022I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 2128/07/2022I replaced my ink cartridge, but the LCD is still displaying "Ink Empty".
- 2228/07/2022Configure and use the Scan Key Tool (Linux)
- 2328/07/2022Uninstall the drivers. (Mac OS X 10.5)
- 2415/06/2022My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 2512/05/2022The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 2614/04/2022How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
- 2714/04/2022Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
- 2828/03/2022I cannot install the driver when using the Driver Install Tool. (Linux)
- 2917/01/2022I'm using Fedora 28 or later. I cannot scan from my Brother Machine or it says that it cannot find the Brother Machine. (Linux)
- 3011/11/2021Open the Control Panel (For Windows)
- 3114/10/2021I cannot install Brother drivers on Debian 10 (Linux)
- 3205/08/2020The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux)
- 3327/07/2020Cannot print after a Windows 10 update (June 2020)
- 3409/07/2020I cannot scan when using SELinux (Security-Enhanced Linux)
- 3509/07/2020Scan using XSane or GIMP (Linux)
- 3609/07/2020Important points for specifying the scan area (Linux)
- 3709/07/2020What driver package format is supported by my Linux distribution?
- 3802/06/2020Configure scan settings without administrator privileges (Linux)
- 3902/06/2020Firewall port requirements of the Scan Key Tool (Linux)
- 4002/06/2020I cannot scan from my Brother machine in Ubuntu 16.10 (Linux)
- 4128/04/2020I cannot scan with brscan, brscan2, or brscan3 via USB (Linux)
- 4208/04/2020I installed scan-key-tool, but it does not work. (Linux)
- 4308/04/2020Delete a network scanner entry. (Linux)
- 4408/04/2020I'm using Ubuntu 11.10 or higher. I cannot scan from my Brother Machine. (Linux)
- 4508/01/2020When I print images, the quality is not good (Linux)
- 4604/12/2019The downloaded driver's name is different from my machine's name. (Linux)
- 4704/12/2019The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 4828/11/2019Print command (LPR) (Linux)
- 4928/11/2019My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 5001/11/2019Can I print from or scan to an iPhone, iPod Touch or iPad?