FAQs & Troubleshooting
Latest |
254 Results
- 110/07/2024I cannot install the fax driver (brmfcfaxdrv) in Fedora 40 or later, or in its derivatives. (Linux)
- 213/06/2024I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 314/02/2024I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 424/01/2024My machine does regular cleaning cycles in the night. How can I correct this?
- 524/01/2024Why is it necessary for my machine to go through regular cleaning cycles?
- 614/12/2023"ControlCenter needs to be updated." - macOS 10.15 Catalina
- 708/11/2023How to scan a document from a Windows application?
- 808/11/2023How to scan a document from a Windows application?
- 913/09/2023Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 1012/07/2023I'm using Ubuntu 23.04 or their derivatives. I cannot print from Brother Inkjet Printer. (Linux)
- 1112/07/2023Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 1221/06/2023Delete print jobs from the print queue.
- 1319/05/2023I cannot print from my computer via USB.
- 1426/04/2023Change the printer driver settings (Windows / macOS)
- 1526/04/2023Open the Status Monitor
- 1619/04/2023Open "Scanners and Cameras" and Properties.
- 1719/04/2023The printer status is Offline or Paused.
- 1819/04/2023"Offline" appears on the Status Monitor.
- 1915/03/2023Install the built-in drivers (For Windows 8 and Windows 10)
- 2015/02/2023Scan and save a document in PDF format (Scan to File)
- 2115/02/2023Configure or change the settings of the ControlCenter 2 or 3 scanning options
- 2215/02/2023When I install MFL-Pro Suite from the CD-ROM or Full Driver & Software Package from the "Downloads" section, the installation will not continue past the instruction to connect the USB cable to the computer.
- 2315/02/2023Scan a document in Windows 8 and Windows 10.
- 2426/12/2022Can third party ink be used to refill the ink cartridges?
- 2526/12/2022How to identify your Operating System (OS).
- 2621/12/2022Paper size settings are unavailable when I print from OpenOffice (Linux)
- 2721/12/2022Changes to the contents stored in the address book do not become effective in the stored speed dial numbers in Windows.
- 2809/11/2022Which E-mail packages are compatible with ControlCenter3?
- 2909/11/2022I'm using a Debian based distribution (e.g. Ubuntu, Kubuntu etc). When installing the CUPS Wrapper driver, I get the following error message: "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory". (Linux)
- 3009/11/2022Uninstall the drivers. (Mac OS X 10.2 - 10.4)
- 3109/11/2022Send a fax using PC-FAX with LPD/LPRng (Linux)
- 3209/11/2022Scan a document into ScanSoft™ PaperPort™ 11SE
- 3312/10/2022When I install the drivers, Norton AntiVirus displays a Security Alert that a medium risk application "[file name].exe is attempting to connect to a DNS server".
- 3412/10/2022I cannot use Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?
- 3512/10/2022Configure and use PC-FAX (CUPS) (Linux)
- 3615/09/2022I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 3715/09/2022Configure the Scan to Email Feature (Linux)
- 3816/08/2022I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 3916/08/2022The error message "An error occurred during the installation. ... . IS015- GetOsVersion - 1" appears when installing the Full Driver & Software Packages for Windows 7 downloaded from the "Download" section.
- 4016/08/2022"Scan to E-mail" defaults to Microsoft® Outlook Express. How can I change it to Microsoft® Outlook?
- 4128/07/2022The error message "[model name] cannot be found. ... (CC3-202-03031b02)" appears when scanning a document using ControlCenter3 on Windows 7 with the USB connection.
- 4228/07/2022Configure and use the Scan Key Tool (Linux)
- 4328/07/2022Uninstall the drivers. (Mac OS X 10.5)
- 4428/07/2022I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 4527/07/2022Add my Brother machine (the printer driver) using macOS 10.12 - 10.15.
- 4615/06/2022Locate files scanned with ControlCenter3 (For Windows)
- 4715/06/2022My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 4812/05/2022The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 4914/04/2022Uninstall the Brother Software and Drivers (Windows)
- 5014/04/2022How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)