FAQs & Troubleshooting
Popular |
216 Results
- 1I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 2I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 3(Video) Load A5 long edge paper
- 4(Video) Load A5 short edge / A4 / Letter paper
- 5Replace Toner
- 6I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 7Can I print from and scan to iPhone, iPod Touch and iPad?
- 8Replace Drum
- 9Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 10Jam Inside
- 11I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 12What is Brother iPrint&Scan?
- 13I cannot print using my Brother machine on a wireless network (Windows)
- 14My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 15Can I print from or scan to Android™ Smartphone?
- 16The printer status is Offline or Paused.
- 17Can I use AirPrint with my Brother machine?
- 18Drum !
- 19Can I use non-Brother or third party supplies with the Brother machine?
- 20(Video) Set up your Brother machine
- 21Document Jam
- 22I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 23Cannot print after a Windows 10 update (June 2020)
- 24My Brother machine could not be found over the network when I installed drivers on my PC.
- 25Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 26I cannot print using my Brother machine on a wireless network (Mac)
- 27Can I connect a telephone on the same line as the Brother machine in Fax/Tel Mode?
- 28Load paper in the paper tray
- 29Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 30The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 31Jam Tray
- 32"Offline" appears on the Status Monitor.
- 33Printing from applications other than Brother iPrint&Scan when using an Android™ mobile device.
- 34What is Toner Continue Mode?
- 35Cartridge Error
- 36Clean the Drum Unit.
- 37Set up your Brother machine on a wireless network.
- 38When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 39(Video) Unpack your Brother machine
- 40Check the kind of scanner driver installed by connecting the USB / Parallel cable.
- 41Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 42Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.
- 43Printing documents from Brother iPrint&Scan when using an Android™ mobile device.
- 44The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 45Unable to Scan / Scan Unable
- 46Out of Memory
- 47Drum End Soon
- 48My Brother machine turns off automatically or earlier than before.
- 49Check the remaining ink or toner level (Linux)
- 50I cannot view scanned images that I saved to iCloud from iPhone / iPod touch or iPad using Brother iPrint&Scan.