FAQs & Troubleshooting
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149 Results
- 1How to use the Paper Size Setup (for Windows)
- 2(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 3How to set the Cutter
- 4What Android™ mobile application can I use?
- 5How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 6How do I install/change the RD roll?
- 7Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 8(Video) I connected multiple printers of the same model to one computer but can only print from one of them.
- 9How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 10The media width cannot be selected. Only standard paper sizes can be selected. (P-touch Editor 5.x for Windows)
- 11(Video) How to use the Numbering function (P-touch Editor 5.x for Windows)
- 12How to set the Peeler
- 13When I print many continuous labels, part of the label data is printed twice.
- 14(Video) How do I create a label containing a bar code/QR code? (P-touch Editor 5.x for Windows)
- 15I cannot install or print with a distribution running SELinux (such as Fedora). (Linux)
- 16Which interface can I use?
- 17My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 18I cannot install the driver on multiple versions of Linux (Ubuntu 16.04 and 18.04, Mint 18.3 and 19) and the message "Job completed, filter error or no driver" is displayed. (Linux)
- 19Using the Printer Setting Tool (for Windows)
- 20The printing date/time is not printed. (P-touch Editor 5.x for Windows)
- 21What do the indicator lights mean?
- 22How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 23How to identify your Operating System (OS) for Windows or Mac
- 24How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 25When I print a long label or many labels continuously, printing suddenly stops.
- 26When I open a CSV file in P-touch Editor, some characters are garbled. (P-touch Editor 5.x)
- 27I cannot print after updating the firmware or font data.
- 28How to set the Head Unit
- 29How to set the Platen Roller
- 30I cannot print from GIMP on Linux.
- 31Where can I find my Brother printer's serial number?
- 32I created a template using P-touch Editor and transferred it to my printer. But the print result is different from what I see on the P-touch Editor screen.
- 33I cannot save a file downloaded from the Brother support website (For Windows)
- 34P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 35Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 36How do I transfer label templates with P-touch Transfer Express?
- 37How do I create name badges by joining the "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 38Printing is not possible. (USB connection)
- 39The power button does not light up.
- 40I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
- 41I cannot print from RedHat or CentOS. (Linux)
- 42Print free-length labels with the set length (Linux®)
- 43The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 44How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 45How to open the Devices and Printers window
- 46Using the Device Settings (for Windows)
- 47The media cannot be fed to the beginning of a label.
- 48"Setup start error code 2", (also "code 193", "code 216" or "code 267") appears when I try to install the driver. What should I do?
- 49How do I switch to and use the mass storage mode?
- 50The [Transfer] button does not appear in P-touch Transfer Manager. (The [Save Transfer File] button remains displayed.)