FAQs & Troubleshooting
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150 Results
- 1How to use the Paper Size Setup (for Windows)
- 2The Printer Setting Tool does not start.
- 3How to set the Head Unit
- 4How do I transfer label templates with P-touch Transfer Express?
- 5How to set the Cutter
- 6How to set the Platen Roller
- 7Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 8The driver installation finished successfully but I cannot print. (Linux)
- 9How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 10I cannot print from the client computer to the printer on the print server. (Linux)
- 11I cannot print from GIMP on Linux.
- 12PostScript data cannot be printed or is printed in the text format. (Linux)
- 13Uninstalling the printer drivers (Linux)
- 14How to install Brother software on a computer not connected to the Internet
- 15What Android™ mobile application can I use?
- 16P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 17Using the Printer Setting Tool (for Windows)
- 18Installing the software (for Windows)
- 19How do I switch to and use the mass storage mode?
- 20How do I clean my printer?
- 21How to add Microsoft® Excel text to a Label List (P-touch Editor 5.x for Windows)
- 22When I try to use the database function, the error message "Code=800401f9 Msg: Error in the DLL Source: ADODB. Connection Description:" appears. What should I do?
- 23I cannot access the CUPS Web Interface (http://localhost:631) in Ubuntu. (Linux)
- 24I cannot print from RedHat or CentOS. (Linux)
- 25The print area is reduced when I print using the print preview button in OpenOffice. (Linux)
- 26How do I transfer label or slip templates?
- 27Which interface can I use?
- 28All print jobs have been cancelled and nothing can be printed. (Linux)
- 29Installing the LPR driver and CUPS wrapper driver (Linux®)
- 30Can I set a different media width when using an OpenOffice template? (Linux)
- 31The continuous tape length is about 100 mm regardless of the OpenOffice tape template settings. (Linux)
- 32Can I directly operate my printer from a self-developed application software and print a label?
- 33How do I uninstall the printer driver?
- 34What are the definitions of each field in the bar code setup? (P-touch Editor 5.x for Windows)
- 35How to identify your Operating System (OS) for Windows or Mac
- 36(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 37The media width cannot be selected. Only standard paper sizes can be selected. (P-touch Editor 5.x for Windows)
- 38Creating an Address Label using the Add-In function with Microsoft Outlook (P-touch Editor 5.x for Windows)
- 39I cannot install the CUPS driver and get a message that CUPS does not exist. (Linux)
- 40Where can I find my Brother printer's serial number?
- 41I created a template using P-touch Editor and transferred it to my printer. But the print result is different from what I see on the P-touch Editor screen.
- 42I cannot save a file downloaded from the Brother support website (For Windows)
- 43How to use P-touch Library
- 44When printing using the RD roll, the print is out of alignment.
- 45How can I automatically adjust the label length depending on the amount of text? (P-touch Editor 5.x for Windows)
- 46What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 47I connected multiple printers of the same model to one computer but can only print from one of them.
- 48My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 49(Video) How to use the Add-In function in Microsoft applications (P-touch Editor 5.x for Windows)
- 50Printing is not possible. (USB connection)