FAQs & Troubleshooting
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104 Results
- 1The Printer Setting Tool does not start.
- 2My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 3Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 4Printing is not possible. (USB connection)
- 5The print result does not improve even if I adjust the print density.
- 6The barcode on a printed PDF file cannot be read.
- 7How to use the Paper Size Setup (for Windows)
- 8When I print many continuous labels, part of the label data is printed twice.
- 9How to set the Cutter
- 10Where can I find my Brother printer's serial number?
- 11Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 12A security warning appears when accessing Web Based Management via HTTPS.
- 13How to install Brother software on a computer not connected to the Internet
- 14Some parts of the label are not printed. (P-touch Editor 5.x for Windows)
- 15I cannot print after updating the firmware or font data.
- 16When accessing Web Based Management via HTTPS, I get a security warning that the connection is not private or that the site is not secure.
- 17Using the Device Settings (for Windows)
- 18The printing date/time is not printed. (P-touch Editor 5.x for Windows)
- 19How do I transfer label templates with P-touch Transfer Express?
- 20What is the Label List? (P-touch Editor 5.x for Windows)
- 21How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)
- 22I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialogue box. (P-touch Editor 5.x for Windows)
- 23How to delete the registry information and files related to the printer driver
- 24How do I combine vertical and horizontal characters on a label? (P-touch Editor 5.x for Windows)
- 25How to identify your Operating System (OS) for Windows or Mac
- 26How do I install/change the RD roll?
- 27How do I save a layout style that I created? (P-touch Editor 5.x for Windows)
- 28How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 29When I print a long label or many labels continuously, printing suddenly stops.
- 30I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 31When I open a CSV file in P-touch Editor, some characters are garbled. (P-touch Editor 5.x)
- 32How to set the Peeler
- 33My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 34I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1 / 5.2 for Windows)
- 35How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 36Using the Printer Setting Tool (for Windows)
- 37Can I print out the printer settings?
- 38When printing using the RD roll, the print is out of alignment.
- 39The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
- 40How do I uninstall the printer driver?
- 41How do I clean my printer?
- 42How can I reset the printer?
- 43The text format which is used with the Add-In Function differs from the original data. Why? (P-touch Editor 5.x for Windows)
- 44The media width cannot be selected. Only standard paper sizes can be selected. (P-touch Editor 5.x for Windows)
- 45My machine has suddenly stopped printing.
- 46How do I save the printer settings to a file? (P-touch Editor 5.x for Windows)
- 47The power turns off automatically.
- 48How do I create a label containing a bar code / QR code? (P-touch Editor 5.x for Windows)
- 49The P-touch Add-In is registered in Microsoft Word or Excel, but it still cannot be used. (P-touch Editor 5.x for Windows)
- 50The printing has poor quality, white lines, or streaks.