FAQs & Troubleshooting
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- 1I created a template using P-touch Editor and transferred it to my printer. But the print result is different from what I see on the P-touch Editor screen.
- 2(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 3Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 4How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 5When I open a CSV file in P-touch Editor, some characters are garbled. (P-touch Editor 5.x)
- 6(Video) When I print many continuous labels, part of the label data is printed twice.
- 7How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 8P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 9Printing is not possible. (USB connection)
- 10Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 11When I try to use the database function, the error message "Code=800401f9 Msg: Error in the DLL Source: ADODB. Connection Description:" appears. What should I do?
- 12A security warning appears when accessing Web Based Management via HTTPS.
- 13How do I transfer label templates with P-touch Transfer Express?
- 14How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 15Adding a custom media size for continuous tape (Linux)
- 16Information before downloading for Raspbian/Raspbian Lite (Linux)
- 17Some parts of the label are not printed. (P-touch Editor 5.x for Windows)
- 18The media cannot be fed to the beginning of a label.
- 19(Video) How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 20When accessing Web Based Management via HTTPS, I get a security warning that the connection is not private or that the site is not secure.
- 21Although "Auto Power On" or "Power On When Plugged in" is set to On in the Printer Setting Tool, the printer does not turn on automatically.
- 22Supported File Formats and how to print on Raspbian (Linux®)
- 23Installing a CA certificate
- 24The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 25How do I connect my computer to the printer using the Wireless Direct mode?
- 26How do I install/change the RD roll?
- 27How do I connect the printer to my mobile device via Wi-Fi®?
- 28Creating a label with OpenOffice (Linux)
- 29How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 30When I print many continuous labels, part of the label data is printed twice.
- 31How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 32What is the Label List? (P-touch Editor 5.x for Windows)
- 33How do I create name badges by joining the "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 34I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 35I'm using RedHat Enterprise 7.2, Fedora 23. I cannot print to my Brother machine. (Linux)
- 36Supported File Formats and how to print on Raspbian lite (Linux)
- 37How do I uninstall the printer driver?
- 38How do I transfer templates or other data from the computer to the printer?
- 39(Video) How to use the Numbering function (P-touch Editor 5.x for Windows)
- 40(Video) How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)
- 41I cannot print and get the "lpadmin: PPD file cannot be copied!" error during installation (Or "cp: `/usr/share/cups/model/[file name].ppd' cannot be started: No such file or directory") (Linux®)
- 42Where can I find my Brother printer's serial number?
- 43How do I connect the printer to my computer using both the Infrastructure mode and the Wireless Direct mode?
- 44Error messages do not appear when using the USB connection of my printer.
- 45How can I automatically adjust the label length depending on the amount of text? (P-touch Editor 5.x for Windows)
- 46My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 47How to add Microsoft® Excel text to a Label List (P-touch Editor 5.x for Windows)
- 48My machine has suddenly stopped printing.
- 49I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1 / 5.2 for Windows)
- 50I cannot access the CUPS Web Interface (http://localhost:631) in Ubuntu. (Linux)