FAQs & Troubleshooting
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125 Results
- 1Although "Auto Power On" or "Power On When Plugged in" is set to On in the Printer Setting Tool, the printer does not turn on automatically.
- 2How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 3Printing is not possible. (USB connection)
- 4My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 5How do I install/change the RD roll?
- 6How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 7I created a template using P-touch Editor and transferred it to my printer. But the print result is different from what I see on the P-touch Editor screen.
- 8Installing the CUPS wrapper/LPR printer driver (Linux®)
- 9The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
- 10P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 11How to open the Devices and Printers window
- 12What Android™ mobile application can I use?
- 13How do I transfer label templates with P-touch Transfer Express?
- 14Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 15Using the Device Settings (for Windows)
- 16I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialogue box. (P-touch Editor 5.x for Windows)
- 17I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1 / 5.2 for Windows)
- 18Supported File Formats and how to print on Raspbian lite (Linux)
- 19What iOS mobile application can I use?
- 20How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 21I cannot register the Add-In in 64 bit editions of Microsoft Office 2010 / 2013 / 2016. (P-touch Editor 5.x for Windows)
- 22The printed bar code image is different from what I see on the P-touch Editor screen. (P-touch Editor 5.x for Windows)
- 23The paper settings specified from the server computer are not reflected on the client computer.
- 24How to install the rechargeable Li-ion battery
- 25How do I clean my machine?
- 26What is the Label List? (P-touch Editor 5.x for Windows)
- 27Uninstalling the printer driver (Linux®)
- 28The media cannot be fed to the beginning of a label.
- 29How do I uninstall the printer driver?
- 30When I print a long label or many labels continuously, printing suddenly stops.
- 31How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 32Creating an Address Label using the Add-In function with Microsoft Outlook (P-touch Editor 5.x for Windows)
- 33When I open a CSV file in P-touch Editor, some characters are garbled. (P-touch Editor 5.x)
- 34I cannot install the Linux drivers on multiple Brother printers. (Linux)
- 35Where can I find my Brother printer's serial number?
- 36What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 37How do I transfer templates or other data from the computer to the printer?
- 38How do I reset network setting?
- 39How do I use the Screen Capture tool? (P-touch Editor 5.x for Windows)
- 40I get the "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory" error message while installing the CUPS driver on a Debian distribution (such as Ubuntu or Kubuntu). (Linux®)
- 41Creating a label with OpenOffice (Linux)
- 42Information before downloading for Raspbian/Raspbian Lite (Linux)
- 43Installing a CA certificate
- 44The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 45How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 46How do I connect my computer to the printer using the Wireless Direct mode?
- 47Using the Printer Setting Tool (for Windows)
- 48How to identify the printer's firmware version
- 49The [Transfer] button does not appear in P-touch Transfer Manager. (The [Save Transfer File] button remains displayed.)
- 50Is there a way to automatically store or manage the label data? (P-touch Editor 5.x for Windows)