FAQs & Troubleshooting
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130 Results
- 1Although "Auto Power On" or "Power On When Plugged in" is set to On in the Printer Setting Tool, the printer does not turn on automatically.
- 2A security warning appears when accessing Web Based Management via HTTPS.
- 3P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 4How do I transfer label templates with P-touch Transfer Express?
- 5How do I uninstall the printer driver?
- 6How do I install/change the RD roll?
- 7How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 8When accessing Web Based Management via HTTPS, I get a security warning that the connection is not private or that the site is not secure.
- 9What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 10How do I connect the printer and my mobile device via Bluetooth®?
- 11I created a template using P-touch Editor and transferred it to my printer. But the print result is different from what I see on the P-touch Editor screen.
- 12How do I connect the printer to my computer using both the Infrastructure mode and the Wireless Direct mode?
- 13Is there a way to automatically store or manage the label data? (P-touch Editor 5.x for Windows)
- 14The printing date/time is not printed. (P-touch Editor 5.x for Windows)
- 15Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 16How do I save a layout style that I created? (P-touch Editor 5.x for Windows)
- 17The media width cannot be selected. Only standard paper sizes can be selected. (P-touch Editor 5.x for Windows)
- 18How do I print labels with higher quality? (P-touch Editor 5.x for Windows)
- 19I cannot register the Add-In in 64 bit editions of Microsoft Office 2010 / 2013 / 2016. (P-touch Editor 5.x for Windows)
- 20(Video) When I print many continuous labels, part of the label data is printed twice.
- 21Where can I find my Brother printer's serial number?
- 22What Android™ mobile application can I use?
- 23What iOS mobile application can I use?
- 24How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 25How to install the rechargeable Li-ion battery
- 26My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 27How to add Microsoft® Excel text to a Label List (P-touch Editor 5.x for Windows)
- 28I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1 / 5.2 for Windows)
- 29I'm using RedHat Enterprise 7.2, Fedora 23. I cannot print to my Brother machine. (Linux)
- 30Installing the CUPS wrapper/LPR printer driver (Linux®)
- 31How do I clean my machine?
- 32(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 33How can I print multiple copies of a label? (P-touch Editor 5.x for Windows)
- 34I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 35When I open a CSV file in P-touch Editor, some characters are garbled. (P-touch Editor 5.x)
- 36How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 37(Video) How can I automatically adjust the label length depending on the amount of text? (P-touch Editor 5.x for Windows)
- 38When I print many continuous labels, part of the label data is printed twice.
- 39How do I reset network setting?
- 40How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 41How to identify your Operating System (OS) for Windows or Mac
- 42What is the Label List? (P-touch Editor 5.x for Windows)
- 43Printing is not possible. (USB connection)
- 44How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 45(Video) How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)
- 46How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)
- 47The text format which is used with the Add-In Function differs from the original data. Why? (P-touch Editor 5.x for Windows)
- 48Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 49I do not know how to become a superuser in Ubuntu. (Linux)
- 50Creating a label with GIMP (Linux)