FAQs & Troubleshooting
![]() |
Popular |
141 Results
- 1How do I transfer label templates with P-touch Transfer Express?
- 2How do I transfer label or slip templates?
- 3How do I install/change the RD roll?
- 4Printing is not possible. (USB connection)
- 5How to open the Devices and Printers window
- 6I cannot print in Windows 10 using Bluetooth even though my machine and computer are paired.
- 7What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 8How to install the rechargeable Li-ion battery
- 9Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 10Using the Communication Settings (for Windows)
- 11Using the Printer Setting Tool (for Windows)
- 12How do I create an Address Label using P-touch Editor 5.0 for Windows.
- 13Where can I find my Brother printer's serial number?
- 14I cannot save a file downloaded from the Brother support website (For Windows)
- 15What iOS mobile application can I use?
- 16The paper settings specified from the server computer are not reflected on the client computer.
- 17How do I open an Excel / Access file with the Database function? (P-touch Editor 5.x for Windows)
- 18I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1 / 5.2 for Windows)
- 19How do I transfer label templates to the printer via network? (BRAdmin Professional)
- 20How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 21(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 22How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 23When I print a long label or many labels continuously, printing suddenly stops.
- 24When I print many continuous labels, part of the label data is printed twice.
- 25How do I clean my machine?
- 26Creating an Address Label using the Add-In function with Microsoft Outlook (P-touch Editor 5.x for Windows)
- 27Creating a label with GIMP (Linux)
- 28How do I disable broadcasting the printer to AirPrint-compatible devices?
- 29Using the Device Settings (for Windows)
- 30How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 31"Setup start error code 2", (also "code 193", "code 216" or "code 267") appears when I try to install the driver. What should I do?
- 32How do I uninstall the printer driver?
- 33Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 34How do I reset network setting?
- 35How to delete the registry information and files related to the printer driver
- 36(Video) How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 37How to identify your Operating System (OS) for Windows or Mac
- 38How to add Microsoft® Excel text to a Label List (P-touch Editor 5.x for Windows)
- 39How do I create name badges by joining the "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 40How do I transfer templates or other data from the computer to the printer?
- 41How do I save a layout style that I created? (P-touch Editor 5.x for Windows)
- 42The media width cannot be selected. Only standard paper sizes can be selected. (P-touch Editor 5.x for Windows)
- 43I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 44What Android™ mobile application can I use?
- 45How can I connect the printer to my mobile device via Wi-Fi® ?
- 46I cannot print from the printer in a network-shared environment.
- 47Although "Auto Power On" or "Power On When Plugged in" is set to On in the Printer Setting Tool, the printer does not turn on automatically.
- 48Creating a label with OpenOffice (Linux)
- 49Installing a CA certificate
- 50Using P-touch Template Settings