FAQs & Troubleshooting
Latest |
232 Results
- 110/04/2024How do I transfer label or slip templates?
- 213/03/2024I get an error saying "The roll of labels or tape inside the machine does not match the one selected in the application."
- 313/03/2024How to identify the printer's firmware version
- 413/03/2024(Video) 2-colour Printing is not possible.
- 513/03/2024(Video) Small characters or thin lines are printed faintly.
- 613/03/2024(Video) Printed barcodes cannot be read.
- 713/03/2024(Video) I get an error saying "The roll of labels or tape inside the machine does not match the one selected in the application."
- 813/03/2024When I open a CSV file in P-touch Editor, some characters are garbled. (P-touch Editor 5.x)
- 913/03/2024(Video) When I print a long label or many labels continuously, printing suddenly stops.
- 1014/02/2024I cannot print after updating the firmware or font data.
- 1110/01/2024Wireless setup: Connect your printer to your computer.
- 1215/11/2023I cannot select my printer in P-touch Editor. (For macOS 10.13 or later)
- 1315/11/20232-colour labels are not printed clearly from a Mac.
- 1415/11/2023How do I connect my computer to the printer using the Wireless Direct mode?
- 1515/11/2023How do I connect the printer to my computer via wired LAN (Ethernet)? (for Mac)
- 1615/11/2023How to open the Devices and Printers window
- 1715/11/2023The Printer Setting Tool is shown in Japanese. What should I do? (For Mac users)
- 1815/11/2023P-touch Editor shows an error message "This application is incompatible with the AirPrint printer driver. Select the CUPS printer driver. Check the FAQ for details." (For macOS 13 or later).
- 1915/11/2023P-touch Editor shows an error message "This application is incompatible with the AirPrint printer driver. Select the CUPS printer driver. Check the FAQ for details." (For macOS 12 or earlier).
- 2015/11/2023How do I connect the printer to my computer using a USB cable?
- 2115/11/2023How do I connect the printer and my computer via Bluetooth®? (Mac OS X 10.10 or later)
- 2215/11/2023How to identify your Operating System (OS) for Windows or Mac
- 2315/11/2023How do I uninstall the printer driver?
- 2415/11/2023Printing is not possible. (USB connection)
- 2523/10/2023What Android™ mobile application can I use?
- 2621/06/2023The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 2721/06/2023How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 2821/06/2023How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 2921/06/2023Some parts of the label are not printed. (P-touch Editor 5.x for Windows)
- 3021/06/2023Is there a way to automatically store or manage the label data? (P-touch Editor 5.x for Windows)
- 3121/06/2023The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
- 3221/06/2023Can I enlarge the size of bar code characters? (P-touch Editor 5.x for Windows)
- 3321/06/2023I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialogue box. (P-touch Editor 5.x for Windows)
- 3421/06/2023The printed bar code image is different from what I see on the P-touch Editor screen. (P-touch Editor 5.x for Windows)
- 3521/06/2023How can I automatically adjust the label length depending on the amount of text? (P-touch Editor 5.x for Windows)
- 3621/06/2023The printing date/time is not printed. (P-touch Editor 5.x for Windows)
- 3721/06/2023Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 3821/06/2023What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 3921/06/2023What are the definitions of each field in the bar code setup? (P-touch Editor 5.x for Windows)
- 4021/06/2023How do I combine vertical and horizontal characters on a label? (P-touch Editor 5.x for Windows)
- 4121/06/2023Why is the leading zero (0) missing after importing the database into P-touch Editor?
- 4221/06/2023How do I create a label containing a bar code / QR code? (P-touch Editor 5.x for Windows)
- 4321/06/2023How do I print the inserted image maintaining its original size? (P-touch Editor 5.x for Windows)
- 4421/06/2023How to add Microsoft® Excel text to a Label List (P-touch Editor 5.x for Windows)
- 4521/06/2023My format is reset to default once my label has been printed when running the Excel Add-In. (P-touch Editor 5.x for Windows)
- 4621/06/2023What is the Label List? (P-touch Editor 5.x for Windows)
- 4721/06/2023How do I save a layout style that I created? (P-touch Editor 5.x for Windows)
- 4821/06/2023How do I create name badges by joining the "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 4921/06/2023How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 5021/06/2023How to use the Add-In function in Microsoft applications (P-touch Editor 5.x for Windows)