FAQs & Troubleshooting
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248 Results
- 1How do I connect the computer to my printer using both the Infrastructure mode and the Wireless Direct mode?
- 2What are the cleaning sheets for? When do I use them?
- 3What is the default User ID and Password for BRAdmin Light or Professional?
- 4How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 52-colour printing is not possible.
- 6How do I connect the printer to my computer via wired LAN (Ethernet)? (for Windows)
- 7Using the Device Settings (for Windows)
- 8Where can I find my Brother printer's serial number?
- 9How do I change the language setting in P-touch Editor Lite LAN?
- 10Using the Communication settings (for Windows)
- 11(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 12I cannot connect my printer to the wireless network with WPS when using WPA3.
- 13What Android™ mobile application can I use?
- 14What iOS mobile application can I use?
- 15Wi-Fi® LED is lit in blue (QL-810W) or WLAN icon appears on the LCD (QL-820NWB) but the printer cannot communicate with other devices via Wi-Fi.
- 16How do I connect the printer to my computer via wired LAN (Ethernet)? (for Mac)
- 17How do I switch to and use the mass storage mode?
- 18How do I install/change the label roll?
- 19Installing the software
- 20How do I transfer label or slip templates?
- 21What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 22Printing is not possible. (USB connection)
- 23P-touch Editor displays "There is no printer driver installed with this application." (Windows 10)
- 24How to print a label using AirPrint (For Mac)
- 25How do I connect the printer and my mobile device via Bluetooth®?
- 26Using the Printer Setting Tool (for Windows)
- 27How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 28Labels are jammed in the machine or are not ejected correctly after printing.
- 29When accessing Web Based Management via HTTPS, I get a security warning that the connection is not private or that the site is not secure.
- 30The layout is incorrect when I print labels with P-touch Editor 5.x for Mac.
- 31I cannot print and get an error message "Monochrome media is installed." (P-touch Editor for Windows)
- 32What do the indicator lights mean?
- 33(Video) How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 34How to identify your Operating System (OS) for Windows or Mac
- 35I cannot connect my printer to a Windows 11 computer via USB.
- 36I got an error while installing the printer driver. (Linux)
- 37I created a template using P-touch Editor and transferred it to my printer. But the print result is different from what I see on the P-touch Editor screen.
- 38Wireless setup: Connect your printer to your computer.
- 39(Video) 2-colour Printing is not possible.
- 40How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 41Is there a way to automatically store or manage the label data? (P-touch Editor 5.x for Windows)
- 42How do I transfer label templates with P-touch Transfer Express?
- 43The printing has poor quality, white lines, or streaks.
- 44How do I uninstall the printer driver?
- 45I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 46Using the Printer Setting Tool (for Mac)
- 47Poor print quality when printing on narrow labels. (iPrint&Label)
- 48Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 49When I try to print a label, it comes out blank. (For macOS 10.15 or earlier)
- 50Although "Auto Power On" or "Power On When Plugged in" is set to On in the Printer Setting Tool, the printer does not turn on automatically.