FAQs & Troubleshooting
Latest |
245 Results
- 121/08/2024What Android™ mobile application can I use?
- 221/08/2024I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 321/08/2024What iOS mobile application can I use?
- 421/08/2024How to identify the printer's firmware version
- 521/08/2024How do I transfer label or slip templates?
- 612/06/2024When I print many continuous labels, part of the label data is printed twice.
- 712/06/2024(Video) Lines appear in areas with a high red density level.
- 812/06/2024(Video) When printing solid red areas, the colour may be uneven.
- 912/06/2024(Video) 2-colour labels are not printed clearly from a Mac.
- 1012/06/2024(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 1112/06/2024(Video) I connected multiple printers of the same model to one computer but can only print from one of them.
- 1212/06/2024(Video) How do I create a label containing a bar code/QR code? (P-touch Editor 5.x for Windows)
- 1312/06/2024(Video) How to use the Numbering function (P-touch Editor 5.x for Windows)
- 1412/06/2024(Video) When I print many continuous labels, part of the label data is printed twice.
- 1512/06/2024(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 1612/06/2024(Video) How do I print vertical text? (P-touch Editor 5.x for Windows)
- 1712/06/2024(Video) How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 1812/06/2024(Video) How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)
- 1912/06/2024(Video) How can I automatically adjust the label length depending on the amount of text? (P-touch Editor 5.x for Windows)
- 2012/06/2024(Video) How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 2112/06/2024(Video) How to use the Add-In function in Microsoft applications (P-touch Editor 5.x for Windows)
- 2210/04/2024(Video) The message "Cassette not installed" is displayed on the print monitor screen. What should I do?
- 2313/03/2024I get an error saying "The roll of labels or tape inside the machine does not match the one selected in the application."
- 2413/03/2024(Video) 2-colour Printing is not possible.
- 2513/03/2024(Video) Small characters or thin lines are printed faintly.
- 2613/03/2024(Video) Printed barcodes cannot be read.
- 2713/03/2024(Video) I get an error saying "The roll of labels or tape inside the machine does not match the one selected in the application."
- 2813/03/2024When I open a CSV file in P-touch Editor, some characters are garbled. (P-touch Editor 5.x)
- 2913/03/2024(Video) When I print a long label or many labels continuously, printing suddenly stops.
- 3010/01/2024Video guide: Connect the printer to your mobile device via Wi-Fi®
- 3110/01/2024Wireless setup: Connect your printer to your computer.
- 3215/11/2023I cannot select my printer in P-touch Editor. (For macOS 10.13 or later)
- 3315/11/20232-colour labels are not printed clearly from a Mac.
- 3415/11/2023How do I connect my computer to the printer using the Wireless Direct mode?
- 3515/11/2023How to open the Devices and Printers window
- 3615/11/2023The Printer Setting Tool is shown in Japanese. What should I do? (For Mac users)
- 3715/11/2023P-touch Editor shows an error message "This application is incompatible with the AirPrint printer driver. Select the CUPS printer driver. Check the FAQ for details." (For macOS 13 or later).
- 3815/11/2023P-touch Editor shows an error message "This application is incompatible with the AirPrint printer driver. Select the CUPS printer driver. Check the FAQ for details." (For macOS 12 or earlier).
- 3915/11/2023How do I connect the printer to my computer using a USB cable?
- 4015/11/2023How to identify your Operating System (OS) for Windows or Mac
- 4115/11/2023How to uninstall the printer driver and software
- 4215/11/2023Printing is not possible. (USB connection)
- 4321/06/2023The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 4421/06/2023How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 4521/06/2023How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 4621/06/2023Some parts of the label are not printed. (P-touch Editor 5.x for Windows)
- 4721/06/2023Is there a way to automatically store or manage the label data? (P-touch Editor 5.x for Windows)
- 4821/06/2023The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
- 4921/06/2023Can I enlarge the size of bar code characters? (P-touch Editor 5.x for Windows)
- 5021/06/2023I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialogue box. (P-touch Editor 5.x for Windows)