FAQs & Troubleshooting
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182 Results
- 1Where can I download the latest P-touch Editor for Mac?
- 2P-touch Editor displays "There is no printer driver installed with this application." (Windows 10)
- 3Where can I find my Brother printer's serial number?
- 4I cannot print.
- 5Installing the LPR driver and CUPS wrapper driver (Linux®)
- 6I cannot install the printer driver.
- 7How do I install/change the label roll?
- 8I get an error saying "The roll of labels or tape inside the machine does not match the one selected in the application." (P-touch Editor 5.0 for Windows)
- 9How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 10How to uninstall the printer driver and software
- 11(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 12How to identify your Operating System (OS) for Windows or Mac
- 13What are the cleaning sheets for? When do I use them?
- 14I got an error while installing the printer driver. (Linux)
- 15I cannot select my printer in P-touch Editor. (For macOS 10.13 or later)
- 16I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 17When I try to print a label, it comes out blank. (For macOS 10.15 or earlier)
- 18How do I create name badges by joining the "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 19(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 20P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 21How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 22How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 23I cannot register the Add-In in 64 bit editions of Microsoft Office 2010 / 2013 / 2016. (P-touch Editor 5.x for Windows)
- 24Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 25(Video) Small characters or thin lines are printed faintly.
- 26The information on my label is horizontally compressed and not shaped correctly, why?
- 27(Video) How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 28(Video) How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)
- 29I cannot install the printer driver and P-touch Editor 5.x. P-touch Editor Lite is open.
- 30When I open a CSV file in P-touch Editor, some characters are garbled. (P-touch Editor 5.x)
- 31Labels are jammed in the machine or are not ejected correctly after printing.
- 32I cannot save a file downloaded from the Brother support website (For Windows)
- 33How do I cut at the end of the last label when printing multiple labels? (P-touch Editor 5.0 for Mac)
- 34How to delete the registry information and files related to the printer driver
- 35How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 36How to open the Devices and Printers window
- 37The printed bar code image is different from what I see on the P-touch Editor screen. (P-touch Editor 5.x for Windows)
- 38Is data created in other applications compatible with P-touch Editor 5.0 for Mac?
- 39My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 40How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 41The printing date/time is not printed. (P-touch Editor 5.x for Windows)
- 42The media width cannot be selected. Only standard paper sizes can be selected. (P-touch Editor 5.x for Windows)
- 43What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 44How to add Microsoft® Excel text to a Label List (P-touch Editor 5.x for Windows)
- 45Some parts of the label are not printed. (P-touch Editor 5.x for Windows)
- 46(Video) How can I automatically adjust the label length depending on the amount of text? (P-touch Editor 5.x for Windows)
- 47(Video) How do I create a label containing a bar code/QR code? (P-touch Editor 5.x for Windows)
- 48How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)
- 49P-touch Editor crashes when I open it on my Mac.
- 50I'm using OpenOffice. Some of the print options that I have configured in OpenOffice do not work. (Linux)