FAQs & Troubleshooting
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- 1How do I create a Banner Label using DK-22205 or similar? (P-touch Editor 5.x for Windows)
- 2What is the Label List? (P-touch Editor 5.x for Windows)
- 3(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 4How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 5Where can I download the latest P-touch Editor for Mac?
- 6How do I transfer label templates with P-touch Transfer Express?
- 7How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 8How do I transfer label or slip templates?
- 9How do I import data from a CSV file into the P-touch Address Book?
- 10How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)
- 11My print server has stopped printing.
- 12Is data created in other applications compatible with P-touch Editor 5.0 for Mac?
- 13I get an error saying "The roll of labels or tape inside the machine does not match the one selected in the application." (P-touch Editor 5.0 for Windows)
- 14I cannot discover the product with the configuration utility.
- 15How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 16How to add Microsoft® Excel text to a Label List (P-touch Editor 5.x for Windows)
- 17Printing is not possible. (USB connection)
- 18How do I replace the cutter blade?
- 19Creating an Address Label using P-touch Editor (P-touch Editor 3.x for Mac)
- 20How do I cut at the end of the last label when printing multiple labels? (P-touch Editor 5.0 for Mac)
- 21When I try to use the database function, the error message "Code=800401f9 Msg: Error in the DLL Source: ADODB. Connection Description:" appears. What should I do?
- 22(Video) How do I print vertical text? (P-touch Editor 5.x for Windows)
- 23The text format which is used with the Add-In Function differs from the original data. Why? (P-touch Editor 5.x for Windows)
- 24My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 25I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 26(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 27Can I directly operate my printer from a self-developed application software and print a label?
- 28How do I uninstall the printer driver?
- 29When I try to use the database function, an application error occurs.
- 30The driver downloaded from the website cannot be installed.
- 31How do I reset the PS-9000 to factory default settings?
- 32I cannot save a file downloaded from the Brother support website (For Windows)
- 33What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 34I have an occasional problem printing.
- 35Installing the LPR driver and CUPS wrapper driver (Linux®)
- 36The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
- 37How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 38How do I create a Banner Label using DK-22205 or similar? (P-touch Editor 5.0 for Mac)
- 39I cannot communicate with the product during installation. (Communication error message is displayed.)
- 40When I print a long label or many labels continuously, printing suddenly stops.
- 41How do I clear a jammed label or paper jam?
- 42(Video) How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 43When I open a CSV file in P-touch Editor, some characters are garbled. (P-touch Editor 5.x)
- 44I'm using OpenOffice. Some of the print options that I have configured in OpenOffice do not work. (Linux)
- 45I cannot select my printer in P-touch Editor. (For macOS 10.13 or later)
- 46When I try to load data from a CSV file into the P-touch Editor software for Macintosh, the characters in the data become garbled.
- 47I'm using a USB 3.0 connection. Although I can print, either the Check Media function, Printer Setting Tool/P-touch Utility, or the distributed printing function do not work. (Windows Vista / Windows 7 / Windows Server 2008 / 2008 R2)
- 48Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 49How to delete the registry information and files related to the printer driver
- 50When I try to print a label, it comes out blank. (for Mac)