FAQs & Troubleshooting
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150 Results
- 1Where can I download the latest P-touch Editor for Mac?
- 2How to identify your Operating System (OS) for Windows or Mac
- 3Where can I find my Brother printer's serial number?
- 4The QL-series printer does not print or a printing error is received.
- 5Using the Printer Setting Tool (for Windows)
- 6How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 7How to install Brother software on a computer not connected to the Internet
- 8How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 9How do I install/change the label roll?
- 10How do I uninstall the printer driver?
- 11I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 12My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 13How to add Microsoft® Excel text to a Label List (P-touch Editor 5.x for Windows)
- 14When I open a CSV file in P-touch Editor, some characters are garbled. (P-touch Editor 5.x)
- 15I cannot print.
- 16My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 17I cannot select my printer in P-touch Editor. (For macOS 10.13 or later)
- 18(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 19I get an error saying "The roll of labels or tape inside the machine does not match the one selected in the application."
- 20The power button does not light up.
- 21How do I save a layout style that I created? (P-touch Editor 5.x for Windows)
- 22The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
- 23I'm using OpenOffice. Some of the print options that I have configured in OpenOffice do not work. (Linux)
- 24Information before downloading for Raspbian/Raspbian Lite (Linux)
- 25I cannot register the Add-In in 64 bit editions of Microsoft Office 2010 / 2013 / 2016. (P-touch Editor 5.x for Windows)
- 26What are the cleaning sheets for? When do I use them?
- 27How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)
- 28How do I create a Banner Label using DK-22205 or similar? (P-touch Editor 5.x for Windows)
- 29I cannot save a file downloaded from the Brother support website (For Windows)
- 30(Video) How to use the Numbering function (P-touch Editor 5.x for Windows)
- 31I'm using RedHat Enterprise 7.2, Fedora 23. I cannot print to my Brother machine. (Linux)
- 32The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 33(Video) How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 34(Video) How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)
- 35I cannot print and get the "lpadmin: PPD file cannot be copied!" error during installation (Or "cp: `/usr/share/cups/model/[file name].ppd' cannot be started: No such file or directory") (Linux®)
- 36How do I connect the printer to my computer using a USB cable?
- 37Uninstalling the printer drivers (Linux)
- 38Adding a custom media size for continuous tape / roll (Linux)
- 39(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 40How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 41How to open the Devices and Printers window
- 42The Printer Setting Tool is shown in Japanese. What should I do? (For Mac users)
- 43How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 44How can I make a wide label by using the split printing function (printing a large layout dividedly on multiple labels)? (P-touch Editor 5.x for Windows)
- 45Share your printer in Windows 7 in a network-shared environment.
- 46The printed bar code image is different from what I see on the P-touch Editor screen. (P-touch Editor 5.x for Windows)
- 47Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 48What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 49How to delete the registry information and files related to the printer driver
- 50(Video) How do I create a label using a template? (P-touch Editor 5.x for Windows)