FAQs & Troubleshooting
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168 Results
- 1How do I install/change the label roll?
- 2I cannot install the printer driver.
- 3How to uninstall the printer driver and software
- 4Where can I download the latest P-touch Editor for Mac?
- 5I cannot print.
- 6(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 7When I try to print a label, it comes out blank. (For macOS 10.15 or earlier)
- 8I get an error saying "The roll of labels or tape inside the machine does not match the one selected in the application." (P-touch Editor 5.0 for Windows)
- 9What are the cleaning sheets for? When do I use them?
- 10Installing the LPR driver and CUPS wrapper driver (Linux®)
- 11Where can I find my Brother printer's serial number?
- 12How to identify your Operating System (OS) for Windows or Mac
- 13Is data created in other applications compatible with P-touch Editor 5.0 for Mac?
- 14Print free-length labels with the set length (Linux)
- 15Labels are jammed in the machine or are not ejected correctly after printing.
- 16My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 17I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 18I'm using OpenOffice. Some of the print options that I have configured in OpenOffice do not work. (Linux)
- 19What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 20How do I create name badges by joining the "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 21Is it possible to connect more than one machine to my PC? (Linux)
- 22Can I directly operate my printer from a self-developed application software and print a label?
- 23How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 24I'm using RedHat Enterprise 7.2, Fedora 23. I cannot print to my Brother machine. (Linux)
- 25Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 26How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 27How to add Microsoft® Excel text to a Label List (P-touch Editor 5.x for Windows)
- 28Adding a custom media size for continuous tape / roll (Linux)
- 29I cannot select my printer in P-touch Editor. (For macOS 10.13 or later)
- 30How to open the Devices and Printers window
- 31How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 32When I try to use the database function, the error message "Code=800401f9 Msg: Error in the DLL Source: ADODB. Connection Description:" appears. What should I do?
- 33I cannot save a file downloaded from the Brother support website (For Windows)
- 34How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 35Uninstalling the printer drivers (Linux)
- 36Creating a label with GIMP (Linux)
- 37(Video) How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 38(Video) How to use the Numbering function (P-touch Editor 5.x for Windows)
- 39P-touch Editor crashes when I open it on my Mac.
- 40When I try to load data from a CSV file into the P-touch Editor software for Macintosh, the characters in the data become garbled.
- 41"Setup start error code 2", (also "code 193", "code 216" or "code 267") appears when I try to install the driver. What should I do?
- 42What do the indicator lights mean?
- 43How do I create a label using a template? (P-touch Editor 5.0 for Windows)
- 44My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 45The information on my label is horizontally compressed and not shaped correctly, why?
- 46How do I save a layout style that I created? (P-touch Editor 5.x for Windows)
- 47Printing is not possible. (P-touch Editor 5.3 for Mac)
- 48When I print a long label or many labels continuously, printing suddenly stops.
- 49How do I print labels with higher quality? (P-touch Editor 5.x for Windows)
- 50(Video) How do I create a label containing a bar code/QR code? (P-touch Editor 5.x for Windows)