FAQs & Troubleshooting
Popular |
168 Results
- 1I cannot install the printer driver.
- 2How to uninstall the printer driver and software
- 3How do I install/change the label roll?
- 4How to identify your Operating System (OS) for Windows or Mac
- 5Where can I download the latest P-touch Editor for Mac?
- 6When I try to print a label, it comes out blank. (For macOS 10.15 or earlier)
- 7I cannot select my printer in P-touch Editor. (For macOS 10.13 or later)
- 8I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 9I get an error saying "The roll of labels or tape inside the machine does not match the one selected in the application." (P-touch Editor 5.0 for Windows)
- 10I cannot print.
- 11What are the cleaning sheets for? When do I use them?
- 12How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 13Installing the LPR driver and CUPS wrapper driver (Linux®)
- 14My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 15The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
- 16(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 17Where can I find my Brother printer's serial number?
- 18Is data created in other applications compatible with P-touch Editor 5.0 for Mac?
- 19How do I cut at the end of the last label when printing multiple labels? (P-touch Editor 5.0 for Mac)
- 20Printing is not possible. (P-touch Editor 5.3 for Mac)
- 21The power button does not light up.
- 22I'm using a USB 3.0 connection. Although I can print, either the Check Media function, Printer Setting Tool/P-touch Utility, or the distributed printing function do not work. (Windows Vista / Windows 7 / Windows Server 2008 / 2008 R2)
- 23Adding a custom media size for continuous tape / roll (Linux)
- 24When I try to load data from a CSV file into the P-touch Editor software for Macintosh, the characters in the data become garbled.
- 25What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 26Can I set a different media width when using an OpenOffice template? (Linux)
- 27How to open the Devices and Printers window
- 28What is the Label List? (P-touch Editor 5.x for Windows)
- 29How do I save a layout style that I created? (P-touch Editor 5.x for Windows)
- 30Creating an Address Label using the Add-In function with Microsoft Outlook (P-touch Editor 5.x for Windows)
- 31My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 32Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 33How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 34How do I create an Address Label? (P-touch Editor 5.0 for Mac)
- 35Labels are jammed in the machine or are not ejected correctly after printing.
- 36The label does not feed correctly or the print is skewed to the left or right.
- 37How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)
- 38I'm using OpenOffice. Some of the print options that I have configured in OpenOffice do not work. (Linux)
- 39Creating a label with GIMP (Linux)
- 40The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 41How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 42(Video) Small characters or thin lines are printed faintly.
- 43Small characters or thin lines are printed faintly.
- 44How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 45"Setup start error code 2", (also "code 193", "code 216" or "code 267") appears when I try to install the driver. What should I do?
- 46Can I directly operate my printer from a self-developed application software and print a label?
- 47The printed bar code image is different from what I see on the P-touch Editor screen. (P-touch Editor 5.x for Windows)
- 48The printing date/time is not printed. (P-touch Editor 5.x for Windows)
- 49What do the indicator lights mean?
- 50How do I create a label using a template? (P-touch Editor 5.x for Windows)