FAQs & Troubleshooting
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179 Results
- 1When I try to load data from a CSV file into the P-touch Editor software for Macintosh, the characters in the data become garbled.
- 2When I open a CSV file in P-touch Editor, some characters are garbled. (P-touch Editor 5.x)
- 3I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 4(Video) Small characters or thin lines are printed faintly.
- 5P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 6My print server has stopped printing.
- 7P-touch Editor crashes when I open it on my Mac.
- 8How can I make a wide label by using the split printing function (printing a large layout dividedly on multiple labels)? (P-touch Editor 5.x for Windows)
- 9How do I create name badges by joining "First Name" and "Last Name" fields together?
- 10My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 11When I try to use the database function, an application error occurs.
- 12Where can I download the latest P-touch Editor for Mac?
- 13What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 14How do I use the Sequential Numbering function using P-touch Editor 5.0 for Mac?
- 15I want to know how to use P-touch Editor (P-touch Editor 5.0 for Macintosh).
- 16How to identify your Operating System (OS) for Windows or Mac
- 17How do I make a label with a barcode using P-touch Editor 5.0 for Mac?
- 18Printing is not possible. (P-touch Editor 5.0 for Mac)
- 19How do I print labels with higher quality using Mac OSX?
- 20How do I create an Address Label using P-touch Editor 5.0 for Windows.
- 21I want to know how to use P-touch Editor (P-touch Editor 5.1 for Mac).
- 22How do I create a Name Badge Label using a template? (P-touch Editor 5.0 for Windows)
- 23Where can I find my Brother printer's serial number?
- 24I cannot save a file downloaded from the Brother support website (For Windows)
- 25How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 26How do I import Microsoft Outlook contacts information into the P-touch Address Book?
- 27The P-touch Add-In is registered in Microsoft Word or Excel, but it still cannot be used. (P-touch Editor 5.x for Windows)
- 28How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 29How do I create a Banner Label using DK-22205 or similar? (P-touch Editor 5.x for Windows)
- 30How do I install/change the label roll?
- 31The message "Error message received, Total number of pages exceeds 500." is displayed. What should I do?
- 32I do not know how to become a superuser in Ubuntu. (Linux)
- 33I cannot access the CUPS Web Interface (http://localhost:631) in Ubuntu. (Linux)
- 34Print free-length labels with the set length (Linux)
- 35I'm using RedHat Enterprise 7.2, Fedora 23. I cannot print to my Brother machine. (Linux)
- 36Is it possible to connect more than one machine to my PC? (Linux)
- 37I cannot select my printer in P-touch Editor. (P-touch Editor 5.x for Mac)
- 38How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 39How do I uninstall the printer driver?
- 40I get an error saying "The roll of labels or tape inside the machine does not match the one selected in the application." (P-touch Editor 5.0 for Windows)
- 41The information on my label is horizontally compressed and not shaped correctly.
- 42The text format which is used with the Add-In Function differs from the original data. Why? (P-touch Editor 5.x for Windows)
- 43How do I make labels using "Small Address Labels" in P-touch Editor 5.0 for Mac?
- 44How can I change the unit of measurement (mm or inches)? (P-touch Editor 5.0 for Mac)
- 45The message "Wrong media size." appears. What should I do? (P-touch Editor 5.0 for Mac)
- 46A different IP address is assigned every time the product is booted.
- 47How do I print labels with higher quality? (P-touch Editor 5.x for Windows)
- 48How do I reset the PS-9000 to factory default settings?
- 49When printing with Ubuntu 12.04, the print position shifts. (Linux)
- 50The printing position shifts vertically or horizontally. (Linux)