FAQs & Troubleshooting
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- 1(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 2How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 3"No barcodes were detected in the document" is displayed on the computer screen when printing a barcode using the Crop Print function.
- 4Installing the software
- 5How do I transfer label templates with P-touch Transfer Express?
- 6How do I create name badges by joining the "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 7(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 8Printing is not possible. (USB connection)
- 9Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 10How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 11How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 12How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 13How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 14How can I make a wide label by using the split printing function (printing a large layout dividedly on multiple labels)? (P-touch Editor 5.x for Windows)
- 15Where can I find my Brother printer's serial number?
- 16I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 17How can I use Crop Print function? (How to print multiple barcodes from a PDF file separately) (For Windows only)
- 18How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)
- 19What Android™ mobile application can I use?
- 20Using the Printer Setting Tool (for Mac)
- 21How to add Microsoft® Excel text to a Label List (P-touch Editor 5.x for Windows)
- 22The power button does not light up.
- 23How do I install/change the label roll?
- 24P-touch Editor crashes when I open it on my Mac.
- 25Information before downloading for Raspbian/Raspbian Lite (Linux)
- 26Small characters or thin lines are printed faintly.
- 27When I open a CSV file in P-touch Editor, some characters are garbled. (P-touch Editor 5.x)
- 28I cannot save a file downloaded from the Brother support website (For Windows)
- 29I get an error message while trying to print: "Communication Error Cannot Communicate with the Device". (iPrint&Label)
- 30(Video) When I print many continuous labels, part of the label data is printed twice.
- 31When I try to print a label, it comes out blank. (For macOS 10.15 or earlier)
- 32How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 33Supported File Formats and how to print on Raspbian (Linux®)
- 34The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 35How to identify the printer's firmware version
- 36Why are there a greater number of label templates when a device is on-line versus off-line? (iPrint&Label)
- 37How do I uninstall the printer driver?
- 38(Video) How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 39Poor print quality when printing on narrow labels. (iPrint&Label)
- 40What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 41(Video) I connected multiple printers of the same model to one computer but can only print from one of them.
- 42How do I combine vertical and horizontal characters on a label? (P-touch Editor 5.x for Windows)
- 43I cannot install the printer driver and P-touch Editor 5.x. P-touch Editor Lite is open.
- 44Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 45My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 46I cannot print and my printer is identified as an unknown device.
- 47The barcode on a printed PDF file cannot be read.
- 48When printing from an application, the application's "Collate" setting does not work correctly.
- 49Which label printers are compatible with iPrint&Label? (iPrint&Label)
- 50Can I directly operate my printer from a self-developed application software and print a label?