FAQs & Troubleshooting
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175 Results
- 1(Video) When I print many continuous labels, part of the label data is printed twice.
- 2(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 3Printing is not possible. (USB connection)
- 4The power button does not light up.
- 5How do I install/change the label roll?
- 6Where can I find my Brother printer's serial number?
- 7"No barcodes were detected in the document" is displayed on the computer screen when printing a barcode using the Crop Print function.
- 8What Android™ mobile application can I use?
- 9How can I use Crop Print function? (How to print multiple barcodes from a PDF file separately) (For Windows only)
- 10(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 11Poor print quality when printing on narrow labels. (iPrint&Label)
- 12How do I transfer label or slip templates?
- 13How can I make a wide label by using the split printing function (printing a large layout dividedly on multiple labels)? (P-touch Editor 5.x for Windows)
- 14(Video) How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)
- 15Where can I download the latest P-touch Editor for Mac?
- 16How can I create a barcode label? (iPrint&Label)
- 17How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 18My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 19How to identify your Operating System (OS) for Windows or Mac
- 20When I open a CSV file in P-touch Editor, some characters are garbled. (P-touch Editor 5.x)
- 21When I try to print a label, it comes out blank. (For macOS 10.15 or earlier)
- 22How to add Microsoft® Excel text to a Label List (P-touch Editor 5.x for Windows)
- 23I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 24The barcode on a printed PDF file cannot be read.
- 25Which label printers are compatible with iPrint&Label? (iPrint&Label)
- 26I get an error saying "The roll of labels or tape inside the machine does not match the one selected in the application."
- 27How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 28How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 29How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)
- 30How to open the Devices and Printers window
- 31Can I create a label with time&date? (iPrint&Label)
- 32I get an error message while trying to print: "Communication Error Cannot Communicate with the Device". (iPrint&Label)
- 33Where can I download Brother iPrint&Label? (iPrint&Label)
- 34"Setup start error code 2", (also "code 193", "code 216" or "code 267") appears when I try to install the driver. What should I do?
- 35I cannot install the printer driver and P-touch Editor 5.x. P-touch Editor Lite is open.
- 36How do I create name badges by joining the "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 37(Video) How can I automatically adjust the label length depending on the amount of text? (P-touch Editor 5.x for Windows)
- 38(Video) I connected multiple printers of the same model to one computer but can only print from one of them.
- 39(Video) How do I create a label containing a bar code/QR code? (P-touch Editor 5.x for Windows)
- 40I cannot select my printer in P-touch Editor. (For macOS 10.13 or later)
- 41How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 42I cannot save a file downloaded from the Brother support website (For Windows)
- 43Installing the software
- 44Are all DK labels and tapes compatible with iPrint&Label? (iPrint&Label)
- 45Can I use iPrint&Label with another company's printers? (iPrint&Label)
- 46How do I transfer label templates with P-touch Transfer Express?
- 47Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 48Using the Device Settings (for Windows)
- 49When I print many continuous labels, part of the label data is printed twice.
- 50How do I create a label using a template? (P-touch Editor 5.x for Windows)