FAQs & Troubleshooting
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182 Results
- 1How do I transfer label or slip templates?
- 2How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 3How do I install/change the DK roll?
- 4When I open a CSV file in P-touch Editor, some characters are garbled. (P-touch Editor 5.x)
- 5How to add Microsoft® Excel text to a Label List (P-touch Editor 5.x for Windows)
- 6How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 7I get an error saying "The roll of labels or tape inside the machine does not match the one selected in the application." (P-touch Editor 5.0 for Windows)
- 8How do I transfer label templates with P-touch Transfer Express?
- 9How do I create name badges by joining "First Name" and "Last Name" fields together?
- 10How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 11What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 12Printing is not possible. (P-touch Editor 5.0 for Mac)
- 13The "ping" command reports that I can communicate with the PS-9000, but I cannot print.
- 14I have an occasional problem printing.
- 15P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 16How to install the printer driver for serial interface
- 17I cannot print on the 103 mm wide label roll via USB using the latest printer driver.
- 18The paper settings specified from the server computer are not reflected on the client computer.
- 19How do I cut at the end of the last label when printing multiple labels? (P-touch Editor 5.0 for Mac)
- 20How do I create name badges by joining the "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 21When I print many continuous labels, part of the label data is printed twice.
- 22How do I open an Excel / Access file with the Database function? (P-touch Editor 5.x for Windows)
- 23Is it possible to connect more than one machine to my PC? (Linux)
- 24How can I make vertical labels? (P-touch Editor 5.1 for Mac)
- 25Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 26Printing is not possible. (USB connection)
- 27Creating an Address Label using P-touch Editor (P-touch Editor 3.x for Mac)
- 28Is there a way to automatically store or manage the label data? (P-touch Editor 5.x for Windows)
- 29How do I save a layout style that I created? (P-touch Editor 5.x for Windows)
- 30I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 31How do I create a label using a template? (P-touch Editor 5.0 for Windows)
- 32How do I create an Address Label? (P-touch Editor 5.0 for Mac)
- 33The driver downloaded from the website cannot be installed.
- 34Some Layout styles have a "Tree" icon.
- 35How do I print labels with higher quality? (P-touch Editor 5.0 for Mac)
- 36What are the definitions of each field in the bar code setup? (P-touch Editor 5.x for Windows)
- 37The P-touch Add-In is registered in Microsoft Word, but the P-touch icon or "Brother P-touch" in the Tools menu does not appear as normal. (P-touch Editor 5.x for Windows)
- 38I cannot install or print with a distribution running SELinux (such as Fedora). (Linux)
- 39Where can I find my Brother printer's serial number?
- 40How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 41How to open the Devices and Printers window
- 42Can I directly operate my printer from a self-developed application software and print a label?
- 43Is data created in other applications compatible with P-touch Editor 5.0 for Mac?
- 44I cannot print from the printer in a network-shared environment.
- 45How to delete the registry information and files related to the printer driver
- 46How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 47My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 48When printing multiple labels, I want to cut at the end of the last one. (P-touch Editor 5.2 or earlier for Mac)
- 49When I try to use the database function, an application error occurs.
- 50My print server has stopped printing.