FAQs & Troubleshooting
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136 Results
- 1What is Brother iPrint&Scan?
- 2Delete print jobs from the print queue.
- 3The printer status is Offline or Paused.
- 4I cannot print using my Brother machine on a wireless network (Windows)
- 5Can I print from or scan to Android™ Smartphone?
- 6I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 7Enable the Brother machine's network interface.
- 8Can I print from and scan to iPhone, iPod Touch and iPad?
- 9I cannot print using my Brother machine on a wireless network (Mac)
- 10I cannot print using my Brother machine on a wired network. (Windows / macOS)
- 11Jam D Duplex
- 12Guidelines for configuring your Brother machine on a wireless network
- 13Discover the MAC address of the Brother network card
- 14I try to configure "Common Name" using the IP address but cannot access the Print Server in Safari with SSL after I created a CSR or a Self-signed Certificate (macOS)
- 15Can third party ink be used to refill the ink cartridges?
- 16Change the printer driver settings (Windows / macOS)
- 17I get a TS error when trying to print on a wireless network.
- 18Jam F OP Tray
- 19Jam B Inside
- 20Jam MP Tray
- 21Output Tray Full
- 22My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 23I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 24What is the BRAdmin Professional software used for?
- 25Printable area
- 26Jam A Tray 1 / Tray 2 / Tray 3 / Tray 4
- 27Cannot print after a Windows 10 update (June 2020)
- 28The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 29Print Unable XX
- 30Is my machine compatible with Windows Vista™?
- 31Reset the print server to the default factory settings.
- 32In Windows®, the Brother printer or scanner driver windows are in a foreign language. How can I change the printer or scanner driver windows to be in a local language?
- 33Wireless setup is requesting a WPS PIN to complete the setup
- 34Cartridge Alert
- 35Reduce printing noise.
- 36The print speed is slow.
- 37Duplex Disabled
- 38Prepare for SSL communication in the Brother Print Server (method of using Windows Server 2003 / 2008).
- 39I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 40Jam C Inside
- 41Replace Parts
- 42Jam E Rear
- 43I cannot find some option in the Printing preferences. (For Windows)
- 44Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 45Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 46Tray 1 Error / Tray 2 Error / Tray 3 Error / Tray 4 Error
- 47Unusable Device
- 48I configured the "IP Config" method of the machine to "Auto" to assign an IP address automatically, however it was changed to "Static" unexpectedly. I get an error message that indicates IP address is not unique, or a document is printed out by the machine I didn't expected.
- 49Out of Memory
- 50Disable the APIPA protocol.