FAQs & Troubleshooting
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Latest |
123 Results
- 113/06/2024The message "Retry Updating by USB" or "Retry by USB" appears on the machine's LCD when the machine is turned on.
- 213/03/2024Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
- 314/02/2024What is the default password for my Brother machine?
- 414/12/2023Discover the MAC address of the Brother network card
- 504/12/2023Toner Low
- 613/09/2023Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 713/09/2023I get a TS error when trying to print on a wireless network.
- 813/09/2023Media Type Mismatch or Media Mismatch
- 912/07/2023I cannot print using my Brother machine on a wired network (Windows / macOS)
- 1012/07/2023I cannot print on a wireless (Wi-Fi) network (Mac)
- 1121/06/2023I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 1221/06/2023I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 1321/06/2023I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 1421/06/2023Add your Brother machine with AirPrint (macOS)
- 1521/06/2023Delete print jobs from the print queue.
- 1619/05/2023I cannot print from my computer via USB.
- 1719/05/2023Set up your Brother machine on a wireless network (Windows/macOS)
- 1826/04/2023In Windows®, the Brother printer or scanner driver windows are in a foreign language. How can I change the printer or scanner driver windows to be in a local language?
- 1926/04/2023I cannot print on a wireless (Wi-Fi) network (Windows)
- 2026/04/2023Change the printer driver settings (Windows)
- 2115/03/2023Enable the Brother machine's network interface.
- 2215/03/2023Find the Wireless Security Information (e.g. SSID, Network key etc.) for Windows
- 2315/02/2023The printer status is Offline or Paused.
- 2415/02/2023Can I print in monochrome if one of the colour toners run out?
- 2511/01/2023Condensation
- 2611/01/2023Can I use non-Brother or third party supplies with the Brother machine?
- 2711/01/2023I just replaced the toner cartridge and the LCD continues to display the message "Toner Life End" or "Replace Toner".
- 2810/01/2023Clean the Drum Unit
- 2910/01/2023Replace the Waste Toner Box
- 3010/01/2023Paper is Jammed in the 2-sided Tray
- 3110/01/2023Paper is Jammed in the Back of the Machine
- 3210/01/2023Paper is Jammed Inside the Machine
- 3310/01/2023Clean the Corona Wires
- 3410/01/2023Replace the Drum Unit
- 3510/01/2023Replace the Toner Cartridge
- 3626/12/2022How to identify your Operating System (OS).
- 3709/11/2022I cannot print full-page photos or images using Email Print.
- 3809/11/2022Can I send a print job to multiple machine email addresses using Email Print?
- 3909/11/2022Use Universal Print (Windows)
- 4009/11/2022Set up your machine using Augmented Reality (AR) on your mobile device
- 4112/10/2022Access Web Based Management
- 4212/10/2022The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod Touch, iPad ).
- 4312/10/2022What is the default password for my BRAdmin or Web Based Management?
- 4415/09/2022I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 4516/08/2022What is the difference between the toner cartridge and the drum unit?
- 4616/08/2022I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 4716/08/2022Update the Driver or Firmware for your Brother machine
- 4828/07/2022Check the Node Name of the Brother machine
- 4928/07/2022I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 5016/06/2022Print the WLAN report