FAQs & Troubleshooting
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247 Results
- 1Replace the Toner Cartridge
- 2Reset the Belt Unit Counter
- 3I print mainly black and white documents. How can I stop the life of my colour toner cartridges from decreasing when I print?
- 4(Video) Load A4/Letter paper
- 5What is the recommended paper?
- 6Carry out calibration to improve the colour density
- 7What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 8Secure Print (Windows®)
- 9(Video) Load and print an Envelope (MP Tray)
- 10What is Brother iPrint&Scan?
- 11The printer status is Offline or Paused.
- 12Print the Network Configuration Report
- 13Use Universal Print (Windows)
- 14Adjust colour settings by using the custom setting in the printer driver
- 15The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 16Reset the Network Settings to the Factory Settings
- 17Change Machine Settings to Print on Letterhead or Preprinted Paper Using the MP Tray
- 18Delete print jobs from the print queue.
- 19I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 20Change Machine Settings to Print on Letterhead or Preprinted Paper Using the Paper Tray
- 21Install the Tower Tray Unit.
- 22Setup a Brother machine on a wireless (Wi-Fi) network.
- 23Which connection can I use to print from my device (iPhone, iPod Touch, iPad) using Brother iPrint&Scan?
- 24Guidelines for configuring your Brother machine on a wireless network
- 25Secure Print (Macintosh)
- 26Can I use non-Brother or third party supplies with the Brother machine?
- 27My Brother machine could not be found over the network when I installed drivers on my computer.
- 28Replace the Waste Toner Box
- 29Update the Driver or Firmware for your Brother machine
- 30Change the printer driver settings (Windows / macOS)
- 31Cartridge Error
- 32I cannot print on a wireless (Wi-Fi) network (Windows)
- 33Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 34How can I use my NFC-enabled Android™ device with the Brother NFC-enabled machine?
- 35Toner Error
- 36I try to configure "Common Name" using the IP address but cannot access the Print Server in Safari with SSL after I created a CSR or a Self-signed Certificate (macOS)
- 37Clean the Drum Unit
- 38Factory Reset
- 39Replace Drum
- 40How to configure multiple lower trays.
- 41Load and Print Envelopes Using the MP Tray
- 42What is Storage PC Print Data using Active Directory®? (Windows)
- 43I cannot find some options in the Print dialogue box. (For OS X v10.7 to 10.15)
- 44Print both sides of paper or a booklet automatically
- 45Envelope creases
- 46What can happen if the wrong paper is used in your machine.
- 47Install the optional lower tray
- 48I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 49I still receive the error message "Replace Drum", "Drum End Soon" or "Drum Stop" after I replace the drum unit with a new one.
- 50Paper is Jammed underneath the Paper Tray