FAQs & Troubleshooting
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176 Results
- 1Can I print from and scan to iPhone, iPod Touch and iPad?
- 2Load paper in the paper tray
- 3Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 4I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 5The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 6I try to configure "Common Name" using the IP address but cannot access the Print Server in Safari with SSL after I created a CSR or a Self-signed Certificate (macOS)
- 7Jam Tray / Jam Tray 1 / Jam Tray 2
- 8Cannot print after a Windows 10 update (June 2020)
- 9Replace Belt
- 10Replace PF Kit xx
- 11Replace WT Box
- 12I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 13Replace Fuser
- 14What is AirPrint?
- 15Cooling Down
- 16Print on envelopes, labels or thick paper from the Manual feed slot
- 17My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 18I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 19Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 20Can I print from or scan to Android™ Smartphone?
- 21Replace Laser
- 22I just replaced the toner cartridge and the LCD continues to display the message "Toner Life End" or "Replace Toner".
- 23Jam 2-sided
- 24Jam Inside
- 25Jam MP Tray
- 26Replace Drum
- 27What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 28Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 29Adjust colour settings by using the custom setting in the printer driver
- 30Jam Rear
- 31Replace Toner
- 32I cannot print using my Brother machine on a wired network. (Windows / macOS)
- 33Discover the MAC address of the Brother network card
- 34Condensation
- 35Out of Memory / Print Data Full
- 36Install the optional lower tray
- 37To install the printer driver easily using a tool. (Linux)
- 38I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 39My Brother machine could not be found over the network when I installed drivers on my PC.
- 40Protect your Brother machine against unauthorised access over the network
- 41"Offline" appears on the Status Monitor.
- 42Can I print on transparencies e.g. for overhead projectors?
- 43Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 44Which connection can I use to print from my device (iPhone, iPod Touch, iPad) using Brother iPrint&Scan?
- 45Printing documents from Brother iPrint&Scan when using an Android™ mobile device.
- 46Calibrate or Calibration Failed or Calibration.
- 47Cartridge Error
- 48WT Box End Soon
- 492-sided Disabled
- 50I print mainly black and white documents. How can I stop the life of my colour toner cartridges from decreasing when I print?