FAQs & Troubleshooting
Latest |
236 Results
- 113/06/2024Drum End Soon
- 213/06/2024(Video) Update the Driver or Firmware for your Brother machine
- 313/03/2024I cannot print using my Brother machine on a wireless network (Mac)
- 413/03/2024Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
- 514/02/2024What is the default password for my Brother machine?
- 614/12/2023Discover the MAC address of the Brother network card
- 704/12/2023Toner Low
- 813/09/2023Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 913/09/2023Check the firmware version.
- 1012/07/2023Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 1121/06/2023I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 1221/06/2023I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 1321/06/2023I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 1421/06/2023Add your Brother machine with AirPrint (macOS)
- 1521/06/2023Delete print jobs from the print queue.
- 1619/05/2023I cannot print from my computer via USB.
- 1712/05/2023I cannot print using my Brother machine on a wired network. (Windows / macOS)
- 1826/04/2023In Windows®, the Brother printer or scanner driver windows are in a foreign language. How can I change the printer or scanner driver windows to be in a local language?
- 1926/04/2023I cannot print on a wireless (Wi-Fi) network (Windows)
- 2026/04/2023Change machine settings from your computer.
- 2126/04/2023Install the built-in drivers (For Windows 8 and Windows 10)
- 2226/04/2023Change the printer driver settings (Windows / macOS)
- 2319/04/2023The printer status is Offline or Paused.
- 2419/04/2023"Offline" appears on the Status Monitor.
- 2515/03/2023How to use Driver Deployment Wizard (only available for Windows)
- 2615/03/2023Find the Wireless Security Information (e.g. SSID, Network key etc.) for Windows
- 2715/02/2023I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation (for Windows).
- 2811/01/2023Condensation
- 2911/01/2023Can I use non-Brother or third party supplies with the Brother machine?
- 3011/01/2023I just replaced the toner cartridge and the LCD continues to display the message "Toner Life End" or "Replace Toner".
- 3126/12/2022How to identify your Operating System (OS).
- 3226/12/2022Import a Certificate and Private Key
- 3326/12/2022Install your Brother machine's driver to print and scan from your Mac (macOS 10.14 or earlier)
- 3421/12/2022Export the Certificate and Private Key
- 3509/11/2022Print Documents Securely Using SSL/TLS
- 3609/11/2022Install a Certificate on Your Brother Machine
- 3713/10/2022Print the Network Configuration Report
- 3812/10/2022The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod Touch, iPad ).
- 3915/09/2022Carry out calibration to improve the colour density
- 4015/09/2022I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 4116/08/2022What is the difference between the toner cartridge and the drum unit?
- 4216/08/2022I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 4316/08/2022Update the Driver or Firmware for your Brother machine
- 4428/07/2022The BRAdmin Professional software is not able to locate the Brother machine on my network.
- 4528/07/2022I cannot find some options in the Print dialogue box. (For OS X v10.7 to 10.15)
- 4628/07/2022Check the Node Name of the Brother machine
- 4728/07/2022I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 4827/07/2022Access Web Based Management
- 4927/07/2022Add my Brother machine (the printer driver) using macOS 10.12 - 10.15.
- 5015/06/2022My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)