FAQs & Troubleshooting
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237 Results
- 1Replace Drum
- 2Setup a Brother machine on a wireless (Wi-Fi) network.
- 3What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 4Replace the Toner Cartridge
- 5My Brother machine could not be found over the network when I installed drivers on my computer.
- 6How to identify your Operating System (OS).
- 7Factory Reset
- 8Paper is Jammed Inside the Machine
- 9I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 10The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 11Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 12Add your Brother machine with AirPrint (macOS)
- 13Enable the Brother machine's network interface.
- 14(Video) Unpack your Brother machine
- 15(Video) Load A4/Letter paper
- 16What is Brother iPrint&Scan?
- 17Paper is Jammed in the Back of the Machine
- 18I try to configure "Common Name" using the IP address but cannot access the Print Server in Safari with SSL after I created a CSR or a Self-signed Certificate (macOS)
- 19Replace the Waste Toner Box
- 20I cannot save a file downloaded from the Brother support website (For Windows)
- 21(Video) Set up your Brother machine
- 22Adjust colour settings by using the custom setting in the printer driver
- 23The printer status is Offline or Paused.
- 24Carry out calibration to improve the colour density
- 25Reset the Network Settings to the Factory Settings
- 26Check the remaining ink or toner level (Linux)
- 27The error message "No machine found" appears when I installed drivers with USB connection (For Windows).
- 28Printing from applications other than Brother iPrint&Scan when using an Android™ mobile device.
- 29"Unsupported data for direct print: 3020" message is printed after the document.
- 30Restrict changing machine settings for users.
- 31Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 32The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod Touch, iPad ).
- 33I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 34Discover the MAC address of the Brother network card
- 35Disable the APIPA protocol.
- 36What is the recommended paper?
- 37My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 38Wireless setup is requesting a WPS PIN to complete the setup
- 39I cannot print using my Brother machine on a wired network. (Windows / macOS)
- 40(Video) Connect the cord
- 41Paper is Jammed underneath the Paper Tray
- 42Paper is Jammed in the Paper Tray
- 43Paper is Jammed in the MP tray
- 44Can I use non-Brother or third party supplies with the Brother machine?
- 45Print the Network Configuration Report
- 46Replace Fuser
- 47Vertical coloured streaks or bands appear on the page
- 48Load Paper in the Multi‑purpose Tray (MP Tray)
- 49Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 50Change the printer driver settings (Windows / macOS)