FAQs & Troubleshooting
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229 Results
- 1(Video) Load A4/Letter paper
- 2Setup a Brother machine on a wireless (Wi-Fi) network.
- 3What is Brother iPrint&Scan?
- 4Printing documents from Brother iPrint&Scan when using an Android™ mobile device.
- 5(Video) Replace the Toner Cartridge
- 6I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 7The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 8My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 9Print on Both Sides of the Paper (Windows®)
- 10I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 11I try to configure "Common Name" using the IP address but cannot access the Print Server in Safari with SSL after I created a CSR or a Self-signed Certificate (macOS)
- 12Paper is Jammed in the Back of the Machine
- 13Replace Drum
- 14Load and Print Plain Paper, Letterhead, Coloured Paper, Thin Paper, Recycled Paper and Bond Paper in the MP Tray
- 15Toner Low or Prepare New Toner Cartridge
- 16I cannot print using my Brother machine on a wired network. (Windows / macOS)
- 17Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 18(Video) Set up your Brother machine
- 19(Video) Unpack your Brother machine
- 20Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 21I still receive the error message "Replace Drum", "Drum End Soon" or "Drum Stop" after I replace the drum unit with a new one.
- 22The printer status is Offline or Paused.
- 23What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 24Paper is Jammed inside the Machine
- 25Paper is Jammed in the Paper Tray
- 26Check the remaining ink or toner level (Linux)
- 27Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 28Which connection can I use to print from my device (Android™) using Brother iPrint&Scan?
- 29Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- 30Size Error DX or Size Error 2-sided
- 31Update your machine's firmware using Brother iPrint&Scan (Android / iOS)
- 32I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 33(Video) Connect the cord
- 34The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod Touch, iPad ).
- 35Paper is Jammed in the 2-sided Tray
- 36Jam MP Tray
- 37My printer takes a long time to start printing when using Airprint. (iOS 16)
- 38I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 39(Video) Update the Driver or Firmware for your Brother machine
- 40The error message "No machine found" appears when I installed drivers with USB connection (For Windows).
- 41Print PDF files or documents from the Brother iPrint&Scan application when using Windows Phone.
- 42Print a web page from iPrint&Scan when using an Android™ mobile device.
- 43Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 44Which connection can I use to print from my device (iPhone, iPod Touch, iPad) using Brother iPrint&Scan?
- 45Reduce Printing Noise
- 46What is AirPrint?
- 47Drum !
- 48Drum End Soon
- 49Reduce Toner Consumption
- 50Image skewed