FAQs & Troubleshooting
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229 Results
- 1(Video) Load A4/Letter paper
- 2(Video) Replace the Toner Cartridge
- 3Print on Both Sides of the Paper (Windows®)
- 4Paper is Jammed in the 2-sided Tray
- 5Paper is Jammed inside the Machine
- 6Replace Drum
- 7Setup a Brother machine on a wireless (Wi-Fi) network.
- 8What is Brother iPrint&Scan?
- 9I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 10Jam MP Tray
- 11I cannot print on a wireless (Wi-Fi) network (Windows)
- 12(Video) Set up your Brother machine
- 13I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 14I cannot install Brother drivers on Debian 10 (Linux)
- 15What driver package format is supported by my Linux distribution?
- 16I cannot save a file downloaded from the Brother support website (For Windows)
- 17The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 18How to identify your Operating System (OS).
- 19My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 20I still receive the error message "Replace Drum", "Drum End Soon" or "Drum Stop" after I replace the drum unit with a new one.
- 21Add your Brother machine with AirPrint (macOS)
- 22Discover the MAC address of the Brother network card
- 232-sided Disabled
- 24Toner Low or Prepare New Toner Cartridge
- 25Drum !
- 26Disable the APIPA protocol.
- 27Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
- 28I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 29Load and Print Thick Paper and Labels Using the MP Tray
- 30My Brother machine could not be found over the network when I installed drivers on my computer.
- 31(Video) Connect the cord
- 32Print PDF files or documents from the Brother iPrint&Scan application when using Windows Phone.
- 33Download a file from the "Downloads" section and save it to Windows 8 computer.
- 34What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 35Size Error DX or Size Error 2-sided
- 36Drum End Soon
- 37Black toner marks across the page
- 38Wireless setup is requesting a WPS PIN to complete the setup
- 39(Video) Update the Driver or Firmware for your Brother machine
- 40The error message "No machine found" appears when I installed drivers with USB connection (For Windows).
- 41Enable the Brother machine's network interface.
- 42Install the optional lower tray
- 43Where can I download Brother iPrint&Scan application for Mac?
- 44Print More Than One Page on a Single Sheet of Paper (N in 1) (Windows®)
- 45Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 46I try to configure "Common Name" using the IP address but cannot access the Print Server in Safari with SSL after I created a CSR or a Self-signed Certificate (macOS)
- 47Clean the Drum Unit
- 48Paper is Jammed in the Back of the Machine
- 49The BRAdmin Professional software is not able to locate the Brother machine on my network.
- 50I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation (for Windows).