FAQs & Troubleshooting
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114 Results
Note: “*” indicates that the content is from the Online User’s Guide.
- 1What driver package format is supported by my Linux distribution?
- 2I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 3I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 4Check the remaining ink or toner level (Linux)
- 5(Video) Paper is Jammed in the Back of the Machine
- 6(Video) Paper is Jammed in the Paper Tray
- 7Wireless setup is requesting a WPS PIN to complete the setup
- 8What is the default password for my BRAdmin or Web Based Management?
- 9(Video) Paper is Jammed inside the Machine
- 10Supported models of Universal Printer Driver for PCL
- 11No Toner
- 12Cannot Detect
- 13I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" or "Replace Toner".
- 14Ghosting images
- 15I cannot print using my Brother machine on a wired network (Windows / macOS)
- 16Media Type Mismatch or Media Mismatch
- 17Enable the Brother machine's network interface.
- 18Protect your Brother machine against unauthorised access over the network
- 19Delete print jobs from the print queue.
- 20Discover the MAC address of the Brother network card
- 21Find the Wireless Security Information (e.g. SSID, Network key etc.) for Windows
- 222-sided Disable or 2-sided Disabled
- 23Toner Low or Prepare New Toner Cartridge
- 24Out of Memory
- 25Toner specks
- 26Can I use non-Brother or third party supplies with the Brother machine?
- 27What is the recommended paper?
- 28Use Universal Print (Windows)
- 29I cannot install Brother drivers on Debian 10 (Linux)
- 30Set up your Brother machine on a wireless network (Windows/macOS)
- 31My Brother machine could not be found over the network when I installed drivers on my computer.
- 32(Video) Set up your Brother machine
- 33Open the Control Panel (For Windows)
- 34The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod Touch, iPad ).
- 35Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
- 36The printer status is Offline or Paused.
- 37(Video) Paper is Jammed in the MP tray
- 38What is the default password for my Brother machine?
- 39Connect a Brother machine to a wireless (Wi-Fi) network using the Brother Mobile Connect app
- 40When accessing Web Based Management via HTTPS, I get a security warning that the connection is not private or that the site is not secure.
- 41Add your Brother machine with AirPrint (macOS)
- 42I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 43To install the printer driver easily using a tool. (Linux)
- 44Wrong Toner or Wrong Toner Cartridge
- 45I cannot print on a wireless (Wi-Fi) network (Windows)
- 46Set up a Brother machine and your mobile device on a wireless (Wi-Fi) network
- 47I cannot print on a wireless (Wi-Fi) network (Mac)
- 48How to identify your Operating System (OS).
- 49Guidelines for configuring your Brother machine on a wireless network
- 50Drum !