FAQs & Troubleshooting
Latest |
228 Results
- 113/03/2024I cannot print using my Brother machine on a wireless network (Mac)
- 213/03/2024Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
- 314/02/2024(Video) Replace the Toner Cartridge
- 414/02/2024(Video) Unpack your Brother machine
- 514/02/2024(Video) Load A4/Letter paper
- 614/02/2024(Video) Connect the cord
- 714/02/2024What is the default password for my Brother machine?
- 814/12/2023Discover the MAC address of the Brother network card
- 911/10/2023My printer takes a long time to start printing when using Airprint. (iOS 16)
- 1013/09/2023Update your machine's firmware using Brother iPrint&Scan (Android / iOS)
- 1113/09/2023Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 1213/09/2023Media Type Mismatch or Media Mismatch
- 1312/07/2023Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 1421/06/2023I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 1521/06/2023I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 1621/06/2023I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 1721/06/2023Add your Brother machine with AirPrint (macOS)
- 1821/06/2023Print both sides of paper or a booklet automatically
- 1921/06/2023Delete print jobs from the print queue.
- 2019/05/2023I cannot print from my computer via USB.
- 2112/05/2023I cannot print using my Brother machine on a wired network. (Windows / macOS)
- 2226/04/2023In Windows®, the Brother printer or scanner driver windows are in a foreign language. How can I change the printer or scanner driver windows to be in a local language?
- 2326/04/2023I cannot print on a wireless (Wi-Fi) network (Windows)
- 2426/04/2023Change machine settings from your computer.
- 2526/04/2023Install the built-in drivers (For Windows 8 and Windows 10)
- 2626/04/2023Change the printer driver settings (Windows / macOS)
- 2719/04/2023The printer status is Offline or Paused.
- 2819/04/2023"Offline" appears on the Status Monitor.
- 2915/03/2023How to use Driver Deployment Wizard (only available for Windows)
- 3015/03/2023Find the Wireless Security Information (e.g. SSID, Network key etc.) for Windows
- 3115/02/2023I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation (for Windows).
- 3211/01/2023Can I use non-Brother or third party supplies with the Brother machine?
- 3311/01/2023I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 3411/01/2023Toner Low or Prepare New Toner Cartridge
- 3526/12/2022How to identify your Operating System (OS).
- 3626/12/2022Import a Certificate and Private Key
- 3726/12/2022Install your Brother machine's driver to print and scan from your Mac (macOS 10.14 or earlier)
- 3809/11/2022Install a Certificate on Your Brother Machine
- 3909/11/2022Register the IC card for user authentication in Secure Function Lock
- 4013/10/2022Secure Print (Windows®)
- 4112/10/2022Print the Network Configuration Report
- 4212/10/2022The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod Touch, iPad ).
- 4312/10/2022Restrict the functions available on your Brother machine and the number of prints.
- 4415/09/2022I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 4515/09/2022Print as a Poster (Windows®)
- 4615/09/2022Print on Both Sides of the Paper (Macintosh)
- 4716/08/2022What is the difference between the toner cartridge and the drum unit?
- 4816/08/2022I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 4916/08/2022Update the Driver or Firmware for your Brother machine
- 5028/07/2022The BRAdmin Professional software is not able to locate the Brother machine on my network.