FAQs & Troubleshooting
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228 Results
- 1Paper is Jammed in the 2-sided Tray
- 2What is Brother iPrint&Scan?
- 3I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 4What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 5Replace Drum
- 6Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 7Paper is Jammed in the Back of the Machine
- 8Update your machine's firmware using Brother iPrint&Scan (Android / iOS)
- 9Print on Both Sides of the Paper (Windows®)
- 10(Video) Load A4/Letter paper
- 11Paper is Jammed inside the Machine
- 12Reset the Drum Counter
- 13I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 14(Video) Replace the Toner Cartridge
- 15I still receive the error message "Replace Drum", "Drum End Soon" or "Drum Stop" after I replace the drum unit with a new one.
- 16What is the recommended paper?
- 17Setup a Brother machine on a wireless (Wi-Fi) network.
- 18The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 19Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 20Print a web page from iPrint&Scan when using an Android™ mobile device.
- 21Which connection can I use to print from my device (Android™) using Brother iPrint&Scan?
- 22What kind of envelopes and labels are recommended for printing?
- 23Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 24Print the Network Configuration Report
- 25Jam MP Tray
- 26Load and Print on Envelopes Using the MP Tray
- 27Printing documents from Brother iPrint&Scan when using an Android™ mobile device.
- 28Add your Brother machine with AirPrint (macOS)
- 29Print as a Poster (Windows®)
- 30Print More Than One Page on a Single Sheet of Paper (N in 1) (Windows®)
- 31What can happen if the wrong paper is used in your machine.
- 32Send an Email Securely Using SSL TLS
- 33Reset the Network Settings to the Factory Settings
- 34Printing / Scanning with a mobile device
- 35Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 36Print on Both Sides of the Paper (Macintosh)
- 37Printing from applications other than Brother iPrint&Scan when using an Android™ mobile device.
- 38Paper is Jammed in the Paper Tray
- 39Send an Email with User Authentication
- 40Configure Secure Function Lock 3.0 Using Web Based Management
- 41Load and Print Thick Paper and Labels Using the MP Tray
- 42Change the printer driver settings (Windows / macOS)
- 43Size Error DX or Size Error 2-sided
- 44(Video) Set up your Brother machine
- 45Clean the Drum Unit
- 46Clean the Corona Wire
- 47Manage Multiple Certificates
- 48Enable the Brother machine's network interface.
- 49Paper is Jammed in the Mailbox Unit
- 50Size Mismatch