FAQs & Troubleshooting
Latest |
232 Results
- 111/10/2024Use Universal Print (Mac)
- 211/10/2024Use Universal Print (Windows)
- 313/09/2024Where can I download Brother iPrint&Scan application for Mac?
- 410/07/2024I get the error message "Deploy result mismatch" when using BRAdmin Professional 4 or Mass Deployment Tool to configure settings on Brother machines.
- 510/07/2024My Brother machine is unresponsive.
- 613/06/2024Toner Low or Prepare New Toner Cartridge
- 713/06/2024Drum End Soon
- 813/06/2024(Video) Update the Driver or Firmware for your Brother machine
- 913/03/2024I cannot print using my Brother machine on a wireless network (Mac)
- 1013/03/2024Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
- 1114/02/2024(Video) Replace the Toner Cartridge
- 1214/02/2024(Video) Unpack your Brother machine
- 1314/02/2024(Video) Load A4/Letter paper
- 1414/02/2024(Video) Connect the cord
- 1514/02/2024What is the default password for my Brother machine?
- 1614/12/2023Discover the MAC address of the Brother network card
- 1711/10/2023My printer takes a long time to start printing when using Airprint. (iOS 16)
- 1813/09/2023Update your machine's firmware using Brother iPrint&Scan (Android / iOS)
- 1913/09/2023Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 2013/09/2023Media Type Mismatch or Media Mismatch
- 2112/07/2023Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 2221/06/2023I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 2321/06/2023I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 2421/06/2023I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 2521/06/2023Add your Brother machine with AirPrint (macOS)
- 2621/06/2023Print both sides of paper or a booklet automatically
- 2721/06/2023Delete print jobs from the print queue.
- 2819/05/2023I cannot print from my computer via USB.
- 2912/05/2023I cannot print using my Brother machine on a wired network. (Windows / macOS)
- 3026/04/2023In Windows®, the Brother printer or scanner driver windows are in a foreign language. How can I change the printer or scanner driver windows to be in a local language?
- 3126/04/2023I cannot print on a wireless (Wi-Fi) network (Windows)
- 3226/04/2023Change machine settings from your computer.
- 3326/04/2023Install the built-in drivers (For Windows 8 and Windows 10)
- 3426/04/2023Change the printer driver settings (Windows / macOS)
- 3519/04/2023The printer status is Offline or Paused.
- 3619/04/2023"Offline" appears on the Status Monitor.
- 3715/03/2023How to use Driver Deployment Wizard (only available for Windows)
- 3815/03/2023Find the Wireless Security Information (e.g. SSID, Network key etc.) for Windows
- 3915/02/2023I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation (for Windows).
- 4011/01/2023Can I use non-Brother or third party supplies with the Brother machine?
- 4111/01/2023I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 4226/12/2022How to identify your Operating System (OS).
- 4326/12/2022Import a Certificate and Private Key
- 4426/12/2022Install your Brother machine's driver to print and scan from your Mac (macOS 10.14 or earlier)
- 4509/11/2022Install a Certificate on Your Brother Machine
- 4609/11/2022Register the IC card for user authentication in Secure Function Lock
- 4713/10/2022Secure Print (Windows®)
- 4812/10/2022Print the Network Configuration Report
- 4912/10/2022The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod Touch, iPad ).
- 5012/10/2022Restrict the functions available on your Brother machine and the number of prints.