FAQs & Troubleshooting
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209 Results
- 1Access Web Based Management
- 2Replace Drum
- 3(Video) Load A4/Letter paper
- 4I still receive the error message "Replace Drum", "Drum End Soon" or "Drum Stop" after I replace the drum unit with a new one.
- 5(Video) Update the Driver or Firmware for your Brother machine
- 6Print as a Poster (Windows®)
- 7Paper is Jammed in the Paper Tray
- 8(Video) Connect the cord
- 9Paper is Jammed in the 2-sided Tray
- 10Paper is Jammed inside the Machine
- 11Jam MP Tray
- 12Which connection can I use to print from or scan to my device (iPhone, iPod touch, iPad) using Brother iPrint&Scan?
- 13Print on Both Sides of the Paper (Windows®)
- 14(Video) Set up your Brother machine
- 15(Video) Unpack your Brother machine
- 16The printer status is Offline or Paused.
- 17Paper is Jammed in the Back of the Machine
- 18Cannot print after a Windows 10 update (June 2020)
- 19Install a Certificate on Your Brother Machine
- 20I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 21Print on Both Sides of the Paper (Macintosh)
- 22The error message "No machine found" appears when I installed drivers with USB connection (For Windows).
- 23The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 24Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 25What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 26Can I use non-Brother or third party supplies with the Brother machine?
- 27Install the optional lower tray
- 28(Video) Replace the Toner Cartridge
- 29Control Printer Driver settings (only available for Windows)
- 30Restrict the functions available on your Brother machine and the number of prints.
- 31Print the Network Configuration Report
- 32I cannot print using my Brother machine on a wired network. (Windows / macOS)
- 33Send an Email Securely Using SSL TLS
- 34Import a Certificate and Private Key
- 35Load and Print Thick Paper and Labels Using the MP Tray
- 36What kind of envelopes and labels are recommended for printing?
- 37Size Error DX or Size Error 2-sided
- 38Drum !
- 39Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 40Update your machine's firmware using Brother iPrint&Scan (Android / iOS)
- 41What machine's functions and how can Administrators restrict access for users? <Restricted functions and its instructions for Administrators>
- 42Print More Than One Page on a Single Sheet of Paper (N in 1) (Windows®)
- 43I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 44Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 45Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 46The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod Touch, iPad ).
- 47I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 48After the chosen tray is out of paper, the Brother Machine prints by different paper size and paper types from another tray.
- 49My Brother machine could not be found over the network when I installed drivers on my computer.
- 50Printing from applications other than Brother iPrint&Scan when using an Android™ mobile device.