FAQs & Troubleshooting
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Latest |
100 Results
Note: “*” indicates that the content is from the Online User’s Guide.
- 113/06/2024The message "Retry Updating by USB" or "Retry by USB" appears on the machine's LCD when the machine is turned on.
- 213/06/2024Toner Low or Prepare New Toner Cartridge
- 313/06/2024Drum End Soon
- 414/02/2024(Video) Paper is Jammed in the 2-sided Tray
- 514/02/2024(Video) Paper is Jammed inside the Machine
- 614/02/2024(Video) Paper is Jammed in the Back of the Machine
- 714/02/2024(Video) Paper is Jammed in the Paper Tray
- 814/02/2024(Video) Paper is Jammed in the MP tray
- 914/02/2024What is the default password for my Brother machine?
- 1014/12/2023Discover the MAC address of the Brother network card
- 1107/12/2023Replace the Toner Cartridge *
- 1207/12/2023Print the Network Configuration Report *
- 1307/12/2023Access Web Based Management *
- 1407/12/2023Clean the Paper Pick-up Rollers *
- 1507/12/2023Clean the Drum Unit *
- 1607/12/2023Paper is Jammed in the 2-sided Tray *
- 1707/12/2023Paper is Jammed in the Back of the Machine *
- 1807/12/2023Paper is Jammed inside the Machine *
- 1907/12/2023Paper is Jammed in the Paper Tray *
- 2007/12/2023Paper is Jammed in the MP tray *
- 2107/12/2023Clean the Corona Wire *
- 2207/12/2023Replace the Drum Unit *
- 2307/12/2023Reset the Network Settings to the Factory Settings *
- 2411/10/2023After the selected tray is out of paper, the Brother Machine prints by different paper size and paper types from another tray.
- 2513/09/2023Self-Diagnostic
- 2613/09/2023Wrong Toner or Wrong Toner Cartridge
- 2713/09/2023(Video) Set up your Brother machine
- 2813/09/2023Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 2913/09/2023What is the recommended paper?
- 3013/09/2023Media Type Mismatch or Media Mismatch
- 3113/09/2023The printer status is Offline or Paused.
- 3213/09/2023Cannot Detect
- 3313/09/2023Check the firmware version.
- 3413/09/2023I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" or "Replace Toner".
- 3513/09/2023Poor fixing
- 3613/09/2023Toner specks
- 3713/09/2023Lines across the page
- 3827/07/2023Ghosting images
- 3927/07/2023Black lines down the page
- 4012/07/2023I cannot print using my Brother machine on a wired network (Windows / macOS)
- 4121/06/2023I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 4221/06/2023I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 4321/06/2023Add your Brother machine with AirPrint (macOS)
- 4421/06/2023Delete print jobs from the print queue.
- 4519/05/2023I cannot print from my computer via USB.
- 4626/04/2023In Windows®, the Brother printer or scanner driver windows are in a foreign language. How can I change the printer or scanner driver windows to be in a local language?
- 4726/04/2023Change the printer driver settings (Windows)
- 4819/04/2023"Offline" appears on the Status Monitor. (Windows)
- 4915/02/2023Out of Memory
- 5015/02/2023Update the Driver or Firmware for your Brother machine