FAQs & Troubleshooting
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218 Results
- 1Setup a Brother machine on a wireless (Wi-Fi) network.
- 2What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 3(Video) Load A4/Letter paper
- 4Print the Network Configuration Report
- 5(Video) Replace the Toner Cartridge
- 6I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 7Drum !
- 8I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 9My Brother machine could not be found over the network when I installed drivers on my computer.
- 10(Video) Unpack your Brother machine
- 11Set Auto Power Off Mode
- 12Wireless setup is requesting a WPS PIN to complete the setup
- 13Load and Print on Envelopes Using the MP Tray
- 14The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 15Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 16The printer status is Offline or Paused.
- 17Paper is Jammed inside the Machine
- 18Clean the Machine
- 19(Video) Update the Driver or Firmware for your Brother machine
- 20I cannot print using my Brother machine on a wireless network (Mac)
- 21Reduce Printing Noise
- 22What is AirPrint?
- 23Size Error DX or Size Error 2-sided
- 24My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 25Print More Than One Page on a Single Sheet of Paper (N in 1) (Windows®)
- 26Jam MP Tray
- 27I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 28I cannot print on a wireless (Wi-Fi) network (Windows)
- 29Load and Print Plain Paper, Letterhead, Coloured Paper, Thin Paper and Recycled Paper Using the Paper Tray
- 30Load and Print Plain Paper, Letterhead, Coloured Paper, Thin Paper, Recycled Paper and Bond Paper in the MP Tray
- 31What is Brother iPrint&Scan?
- 32Discover the MAC address of the Brother network card
- 33Reset the Network Settings to the Factory Settings
- 34How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 35Print on Both Sides of the Paper (Macintosh)
- 36Load and Print Thick Paper and Labels Using the MP Tray
- 37Enable the Brother machine's network interface.
- 38(Video) Set up your Brother machine
- 39(Video) Connect the cord
- 40Print PDF files or documents from the Brother iPrint&Scan application when using Windows Phone.
- 41Which connection can I use to print from my device (Android™) using Brother iPrint&Scan?
- 42How to identify your Operating System (OS).
- 43I still receive the error message "Replace Drum", "Drum End Soon" or "Drum Stop" after I replace the drum unit with a new one.
- 44I try to configure "Common Name" using the IP address but cannot access the Print Server in Safari with SSL after I created a CSR or a Self-signed Certificate (macOS)
- 45Paper is Jammed in the 2-sided Tray
- 46Paper is Jammed in the Paper Tray
- 47Replace Drum
- 48What can happen if the wrong paper is used in your machine.
- 49Install the optional lower tray
- 50What is the recommended paper?