FAQs & Troubleshooting
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186 Results
- 1(Video) Connect the cord
- 2(Video) Load A4/Letter paper
- 3Size Error DX or Size Error 2-sided
- 4(Video) Replace the Toner Cartridge
- 5I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 6Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 7Paper is Jammed in the Back of the Machine
- 8I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 9Paper is Jammed in the Paper Tray
- 10Replace Drum
- 11What is Brother iPrint&Scan?
- 12Export the Certificate and Private Key
- 13Paper is Jammed inside the Machine
- 14My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 15(Video) Set up your Brother machine
- 16I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 17Install a Certificate on Your Brother Machine
- 18Protect your Brother machine against unauthorised access over the network
- 19Toner Low or Prepare New Toner Cartridge
- 20Secure Print (Windows®)
- 21I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 22I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 23Print on Both Sides of the Paper (Windows®)
- 24The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 25(Video) Unpack your Brother machine
- 26I still receive the error message "Replace Drum", "Drum End Soon" or "Drum Stop" after I replace the drum unit with a new one.
- 272-sided Disabled
- 28Drum !
- 29Paper is Jammed in the 2-sided Tray
- 30What is the recommended paper?
- 31Import a Certificate and Private Key
- 32Ghost
- 33The printer status is Offline or Paused.
- 34Jam MP Tray
- 35Import the Self-signed Certificate
- 36Step by Step Guide for Creating and Installing a Certificate
- 37Which connection can I use to print from or scan to my device (Android™) using Brother iPrint&Scan?
- 38Which connection can I use to print from or scan to my device (iPhone, iPod touch, iPad) using Brother iPrint&Scan?
- 39Reduce Toner Consumption
- 40Export the Self-signed Certificate
- 41Connect the power cord
- 42Check the remaining ink or toner level (Linux)
- 43Update your machine's firmware using Brother iPrint&Scan (Android / iOS)
- 44Send an Email Securely Using SSL TLS
- 45Send an Email with User Authentication
- 46Manage Your Network Machine Securely Using Web Based Management
- 47Create a Self-signed Certificate
- 48Reset the Drum Counter
- 49Print on Both Sides of the Paper (Macintosh)
- 50Export a CA Certificate