FAQs & Troubleshooting
Latest |
137 Results
- 114/02/2024(Video) Replace the Toner Cartridge
- 214/02/2024(Video) Unpack your Brother machine
- 314/02/2024(Video) Load A4/Letter paper
- 414/02/2024(Video) Connect the cord
- 513/09/2023Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 613/09/2023Media Type Mismatch or Media Mismatch
- 713/09/2023Check the firmware version.
- 812/07/2023Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 921/06/2023I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 1021/06/2023I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 1121/06/2023Print both sides of paper or a booklet automatically
- 1221/06/2023Delete print jobs from the print queue.
- 1319/05/2023I cannot print from my computer via USB.
- 1426/04/2023In Windows®, the Brother printer or scanner driver windows are in a foreign language. How can I change the printer or scanner driver windows to be in a local language?
- 1526/04/2023Change the printer driver settings (Windows / macOS)
- 1619/04/2023The printer status is Offline or Paused.
- 1719/04/2023"Offline" appears on the Status Monitor.
- 1815/03/2023Install the built-in drivers (For Windows 8 and Windows 10)
- 1911/01/2023Can I use non-Brother or third party supplies with the Brother machine?
- 2011/01/2023I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 2111/01/2023Toner Low or Prepare New Toner Cartridge
- 2226/12/2022How to identify your Operating System (OS).
- 2326/12/2022Install your Brother machine's driver to print and scan from your Mac (macOS 10.14 or earlier)
- 2413/10/2022Secure Print (Windows®)
- 2515/09/2022I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 2615/09/2022Print as a Poster (Windows®)
- 2715/09/2022Print on Both Sides of the Paper (Macintosh)
- 2816/08/2022What is the difference between the toner cartridge and the drum unit?
- 2916/08/2022I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 3016/08/2022Update the Driver or Firmware for your Brother machine
- 3128/07/2022Create or Delete Your Print Profile (Windows®)
- 3228/07/2022Print as a Booklet (Windows®)
- 3328/07/2022I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 3427/07/2022Add my Brother machine (the printer driver) using macOS 10.12 - 10.15.
- 3515/06/2022Print More Than One Page on a Single Sheet of Paper (N in 1) (Windows®)
- 3615/06/2022Print on Both Sides of the Paper (Windows®)
- 3715/06/2022My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 3812/05/2022Uninstall the Brother Software and Drivers (Windows)
- 3912/05/2022I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 4014/04/2022Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
- 4128/03/2022I cannot save a file downloaded from the Brother support website (For Windows)
- 4228/03/2022I cannot install the driver when using the Driver Install Tool. (Linux)
- 4328/03/2022Drum !
- 4416/12/2021I cannot connect my machine to a Windows 11 computer via USB.
- 4509/12/2021I cannot install the Brother printer driver (macOS 10.15 or earlier)
- 4611/11/2021Open the Control Panel (For Windows)
- 4714/10/2021I cannot install Brother drivers on Debian 10 (Linux)
- 4827/07/2020Cannot print after a Windows 10 update (June 2020)
- 4909/07/2020What driver package format is supported by my Linux distribution?
- 5001/07/2020Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)