FAQs & Troubleshooting
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231 Results
- 1Replace the Drum Unit
- 2(Video) Replace the Toner Cartridge
- 3Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing)
- 4What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 5Paper is Jammed in the Manual Feed Slot
- 6Calibrate Colour Output
- 7Paper is Jammed Inside the Machine
- 8Paper is Jammed in the Back of the Machine
- 9I print mainly black and white documents. How can I stop the life of my colour toner cartridges from decreasing when I print?
- 10What can happen if the wrong paper is used in your machine.
- 11The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod Touch, iPad ).
- 12I still receive the error message "Replace Drum", "Drum End Soon" or "Drum Stop" after I replace the drum unit with a new one.
- 13Adjust colour settings by using the custom setting in the printer driver
- 14Replace the Belt Unit
- 15Replace the Waste Toner Box
- 16I just replaced the toner cartridge and the LCD continues to display the message "Toner Life End" or "Replace Toner".
- 17My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 18Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 19Add your Brother machine with AirPrint (macOS)
- 20Clean the Drum Unit
- 21I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 22(Video) Update the Driver or Firmware for your Brother machine
- 23I cannot print using my Brother machine on a wireless network (Mac)
- 24Manage Your Network Machine Securely Using Web Based Management
- 25I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 26(Video) Unpack your Brother machine
- 27Print Unable ##
- 28Replace Fuser
- 29Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 30Reset the Drum Counter
- 31Download a file from the "Downloads" section and save it to Windows 8 computer.
- 32Size Error
- 33No Drum Unit
- 34Can I use non-Brother or third party supplies with the Brother machine?
- 35Set up your Brother machine on a wireless network.
- 36Print as a Poster (Windows)
- 37(Video) Load an Envelope (Manual Feed Slot)
- 38Clean the LED Heads
- 39Paper is Jammed underneath the Paper Tray
- 40Paper is Jammed in the Paper Tray
- 41Cannot print after a Windows 10 update (June 2020)
- 42Setup a Brother machine on a wireless (Wi-Fi) network.
- 43The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 44Log Access Error
- 45What is Brother iPrint&Scan?
- 46How to identify your Operating System (OS).
- 47Toner Error
- 48No Paper MP
- 49No Paper / No Paper T1
- 50Cover is Open