FAQs & Troubleshooting
![]() |
Popular |
129 Results
Note: “*” indicates that the content is from the Online User’s Guide.
- 1I cannot print on a wireless (Wi-Fi) network (Windows)
- 2The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod Touch, iPad ).
- 3My Brother machine turns off automatically or earlier than before.
- 4Out of Memory
- 5The machine does not automatically enter Power Off mode.
- 6I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 7Adjust colour settings by using the custom setting in the printer driver (Windows only)
- 8(Video) Paper is Jammed in the Back of the Machine
- 9I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 10Add your Brother machine with AirPrint (macOS)
- 11Wireless setup is requesting a WPS PIN to complete the setup
- 12How to identify your Operating System (OS).
- 13Toner Error
- 14Cannot Detect
- 15(Video) Paper is Jammed in the 2-sided Tray
- 16Connect a Brother machine to a wireless (Wi-Fi) network using the Brother Mobile Connect app
- 17How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 18Enable the Brother machine's network interface.
- 19My Brother machine could not be found over the network when I installed drivers on my computer.
- 20(Video) Set up your Brother machine
- 21I still receive the error message "Replace Drum", "Drum End Soon" or "Drum Stop" after I replace the drum unit with a new one.
- 22Cannot Print ##
- 23Correct the Colour Printing
- 24What is the default password for my Brother machine?
- 25What driver package format is supported by my Linux distribution?
- 26Cannot print after a Windows 10 update (June 2020)
- 27I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 28I cannot print using my Brother machine on a wired network (Windows / macOS)
- 29I cannot print on a wireless (Wi-Fi) network (Mac)
- 30Supported models of Universal Printer Driver for BR-Script (PostScript language emulation)
- 31Discover the MAC address of the Brother network card
- 32Change the printer driver settings (Windows)
- 33Condensation
- 34I print mainly black and white documents. How can I stop the life of my colour toner cartridges from decreasing when I print? (Windows only)
- 35What is the default password for my BRAdmin or Web Based Management?
- 36No Paper T1
- 37The colour of your printouts is not what you expected
- 38Drum !
- 39Cooling Down
- 40Toner scatter or toner stain
- 41(Video) Paper is Jammed inside the Machine
- 42(Video) Paper is Jammed in the Paper Tray
- 43Can I use non-Brother or third party supplies with the Brother machine?
- 44I get the error message "Deploy result mismatch" when using BRAdmin Professional 4 or Mass Deployment Tool to configure settings on Brother machines.
- 45I cannot connect my machine to a Windows 11 computer via USB.
- 46My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 47I am unable to print from a client PC to a printer on a print server. (Linux)
- 48To install the printer driver easily using a tool. (Linux)
- 49Set up your Brother machine on a wireless network (Windows / macOS)
- 50Install the Brother Mobile Connect application (for mobile device)