FAQs & Troubleshooting
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Latest |
123 Results
Note: “*” indicates that the content is from the Online User’s Guide.
- 113/06/2024The message "Retry Updating by USB" or "Retry by USB" appears on the machine's LCD when the machine is turned on.
- 213/03/2024Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
- 314/02/2024(Video) Paper is Jammed inside the Machine
- 414/02/2024(Video) Paper is Jammed in the Back of the Machine
- 514/02/2024(Video) Paper is Jammed in the Paper Tray
- 614/02/2024(Video) Paper is Jammed in the Manual Feed Slot
- 714/02/2024What is the default password for my Brother machine?
- 814/12/2023Discover the MAC address of the Brother network card
- 904/12/2023Toner Low
- 1009/11/2023Print the Network Configuration Report *
- 1109/11/2023Access Web Based Management *
- 1209/11/2023Paper is Jammed in the Manual Feed Slot *
- 1309/11/2023Print the WLAN Report *
- 1409/11/2023Load and Print Paper in the Manual Feed Slot *
- 1509/11/2023Clean the Drum Unit *
- 1609/11/2023Replace the Waste Toner Box *
- 1709/11/2023Paper is Jammed in the Back of the Machine *
- 1809/11/2023Paper is Jammed Inside the Machine *
- 1909/11/2023Paper is Jammed in the Paper Tray *
- 2009/11/2023Clean the Corona Wires *
- 2109/11/2023Replace the Drum Unit *
- 2209/11/2023Reset the Network Settings to the Factory Settings *
- 2309/11/2023Replace the Toner Cartridge *
- 2409/11/2023Reduce Toner Consumption *
- 2509/11/2023Clean the Paper Pick-up Rollers *
- 2611/10/2023Set up a Brother machine and your mobile device on a wireless (Wi-Fi) network
- 2711/10/2023(Video) Set up your Brother machine
- 2811/10/2023Connect a Brother machine to a wireless (Wi-Fi) network using the Brother Mobile Connect app
- 2913/09/2023Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 3013/09/2023I get a TS error when trying to print on a wireless network.
- 3113/09/2023Check the firmware version.
- 3212/07/2023I cannot print on a wireless (Wi-Fi) network (Mac)
- 3321/06/2023I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 3421/06/2023I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 3521/06/2023Add your Brother machine with AirPrint (macOS)
- 3621/06/2023Delete print jobs from the print queue.
- 3719/05/2023I cannot print from my computer via USB.
- 3819/05/2023Set up your Brother machine on a wireless network (Windows / macOS)
- 3926/04/2023In Windows®, the Brother printer or scanner driver windows are in a foreign language. How can I change the printer or scanner driver windows to be in a local language?
- 4026/04/2023I cannot print on a wireless (Wi-Fi) network (Windows)
- 4126/04/2023Change the printer driver settings (Windows)
- 4215/03/2023Enable the Brother machine's network interface.
- 4315/03/2023Find the Wireless Security Information (e.g. SSID, Network key etc.) for Windows
- 4415/02/2023What is the recommended paper?
- 4515/02/2023Reset the Drum Counter
- 4615/02/2023Media Mismatch
- 4715/02/2023Correct the Colour Printing
- 4815/02/2023The colour of your printouts is not what you expected
- 4915/02/2023Out of Memory
- 5015/02/2023The printer status is Offline or Paused.