FAQs & Troubleshooting
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126 Results
Note: “*” indicates that the content is from the Online User’s Guide.
- 1(Video) Paper is Jammed inside the Machine
- 2Install the Brother Mobile Connect application (for mobile device)
- 3(Video) Paper is Jammed in the Paper Tray
- 4(Video) Paper is Jammed in the Manual Feed Slot
- 5Change the printer driver settings (Windows)
- 6I still receive the error message "Replace Drum", "Drum End Soon" or "Drum Stop" after I replace the drum unit with a new one.
- 7(Video) Paper is Jammed in the Back of the Machine
- 8Out of Memory
- 9What driver package format is supported by my Linux distribution?
- 10I just replaced the toner cartridge and the LCD continues to display the message "Toner Life End" or "Replace Toner".
- 11No Paper T1
- 12A security warning appears when accessing Web Based Management via HTTPS.
- 13I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 14Check the remaining ink or toner level (Linux)
- 15Wrong Toner Cartridge
- 16I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 17(Video) Set up your Brother machine
- 18The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod Touch, iPad ).
- 19I print mainly black and white documents. How can I stop the life of my colour toner cartridges from decreasing when I print? (Windows only)
- 20What is the default password for my BRAdmin or Web Based Management?
- 21Drum !
- 22Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 23I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 24My Brother machine turns off automatically or earlier than before.
- 25What is the default password for my Brother machine?
- 26When I print images, the quality is not good (Linux)
- 27Wireless setup is requesting a WPS PIN to complete the setup
- 28How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 29Media Mismatch
- 30My Brother machine could not be found over the network when I installed drivers on my computer.
- 31I cannot find some option in the Printing preferences. (For Windows)
- 32Toner Error
- 33Cannot Print ##
- 34Cannot Detect
- 35Toner Low
- 36Cooling Down
- 37Can I use non-Brother or third party supplies with the Brother machine?
- 38What is the recommended paper?
- 39Connect a Brother machine to a wireless (Wi-Fi) network using the Brother Mobile Connect app
- 40When accessing Web Based Management via HTTPS, I get a security warning that the connection is not private or that the site is not secure.
- 41I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 42Enable the Brother machine's network interface.
- 43Supported models of Universal Printer Driver for BR-Script (PostScript language emulation)
- 44Find the Wireless Security Information (e.g. SSID, Network key etc.) for Windows
- 45Toner smears easily
- 46In Windows®, the Brother printer or scanner driver windows are in a foreign language. How can I change the printer or scanner driver windows to be in a local language?
- 47The machine does not automatically enter Power Off mode.
- 48I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 49I cannot connect my machine to a Windows 11 computer via USB.
- 50I cannot install the Linux printer driver in Fedora 33 or later. (Linux)