FAQs & Troubleshooting
Popular |
117 Results
Note: “*” indicates that the content is from the Online User’s Guide.
- 1What is the default password for my Brother machine?
- 2I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 3Add your Brother machine with AirPrint (macOS)
- 4My Brother machine turns off automatically or earlier than before.
- 5(Video) Paper is Jammed in the Paper Tray
- 6(Video) Set up your Brother machine
- 7I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" or "Replace Toner".
- 8How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 9The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod Touch, iPad ).
- 10The machine does not automatically enter Power Off mode.
- 11How to identify your Operating System (OS).
- 12Cartridge Error
- 13What is the default password for my BRAdmin or Web Based Management?
- 14Check the remaining ink or toner level (Linux)
- 15Set up your Brother machine on a wireless network (Windows / macOS)
- 16No Toner
- 17Out of Memory
- 18(Video) Paper is Jammed in the Back of the Machine
- 19(Video) Paper is Jammed inside the Machine
- 20What driver package format is supported by my Linux distribution?
- 21I cannot print on a wireless (Wi-Fi) network (Mac)
- 22Connect a Brother machine to a wireless (Wi-Fi) network using the Brother Mobile Connect app
- 23(Video) Load an Envelope (Manual Feed Slot)
- 24The printer status is Offline or Paused.
- 25I cannot install Brother drivers on Debian 10 (Linux)
- 26(Video) Paper is Jammed in the Output Paper Tray
- 27Update the Driver or Firmware for your Brother machine
- 28Change the printer driver settings (Windows)
- 29Self-Diagnostic
- 302-sided Disable or 2-sided Disabled
- 31Toner Ended
- 32(Video) Paper is Jammed in the 2-sided Tray
- 33When accessing Web Based Management via HTTPS, I get a security warning that the connection is not private or that the site is not secure.
- 34Install the Brother Mobile Connect application (for mobile device)
- 35My Brother machine could not be found over the network when I installed drivers on my computer.
- 36Open the Control Panel (For Windows)
- 37Manual Feed
- 38Can I use non-Brother or third party supplies with the Brother machine?
- 39Replace the Toner Cartridge *
- 40I cannot connect my machine to a Windows 11 computer via USB.
- 41When I run the Firmware update tool, the "Program failed to run" message appears on my PC screen.
- 42I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 43I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 44Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 45Wrong Toner or Wrong Toner Cartridge
- 46I get a TS error when trying to print on a wireless network.
- 47Media Mismatch
- 48Enable the Brother machine's network interface.
- 49Check the firmware version.
- 50"Offline" appears on the Status Monitor. (Windows)