FAQs & Troubleshooting
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216 Results
- 1(Video) Replace the Toner Cartridge
- 2Replace Drum
- 3Setup a Brother machine on a wireless (Wi-Fi) network.
- 4(Video) Paper is Jammed inside the Machine
- 5I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 6(Video) Paper is Jammed in the 2-sided Tray
- 7The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod Touch, iPad ).
- 8Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing)
- 9The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 10I cannot print using my Brother machine on a wireless network (Mac)
- 11(Video) Load A4/Letter paper
- 12What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 13Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 14(Video) Paper is Jammed in the Paper Tray
- 15Disable the APIPA protocol.
- 16Print the Network Configuration Report
- 17Add your Brother machine with AirPrint (macOS)
- 18Set up your Brother machine on a wireless network.
- 19I still receive the error message "Replace Drum" or "Drum End Soon" after I replace the drum unit with a new one.
- 20Change the printer driver settings (Windows / macOS)
- 21Reset the Network Settings to the Factory Settings
- 22Reset the Drum Counter
- 23My Brother machine could not be found over the network when I installed drivers on my computer.
- 24Wireless setup is requesting a WPS PIN to complete the setup
- 25(Video) Paper is Jammed in the Back of the Machine
- 26How to identify your Operating System (OS).
- 27The printer status is Offline or Paused.
- 28I try to configure "Common Name" using the IP address but cannot access the Print Server in Safari with SSL after I created a CSR or a Self-signed Certificate (macOS)
- 29Enable the Brother machine's network interface.
- 30Print both sides of paper or a booklet automatically
- 31(video) I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 32Toner Low or Prepare New Toner Cartridge
- 33(Video) Connect the cord
- 34Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 35Discover the MAC address of the Brother network card
- 36Manual Feed
- 37Print on envelopes, labels or thick paper from the Manual feed slot
- 38Update your machine's firmware using Brother iPrint&Scan (Android / iOS)
- 39I cannot save a file downloaded from the Brother support website (For Windows)
- 40(Video) Unpack your Brother machine and install the toner cartridge
- 41(Video) Load an Envelope (Manual Feed Slot)
- 42What is Brother iPrint&Scan?
- 43What is Toner Continue Mode?
- 44No Toner
- 45(Video) Cannot Detect
- 46I cannot print on a wireless (Wi-Fi) network (Windows)
- 47Send an Email with User Authentication
- 48Which connection can I use to print from my device (iPhone, iPod Touch, iPad) using Brother iPrint&Scan?
- 49Self-Diagnostic
- 50Drum End Soon