FAQs & Troubleshooting
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205 Results
- 1Replace Drum
- 2(Video) Replace the Toner Cartridge
- 3(Video) Load A4/Letter paper
- 4Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing)
- 5The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 6How to identify your Operating System (OS).
- 7I still receive the error message "Replace Drum" or "Drum End Soon" after I replace the drum unit with a new one.
- 8I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 9Add your Brother machine with AirPrint (macOS)
- 10(Video) Connect the cord
- 11Create a Certificate Signing Request (CSR)
- 12(Video) Paper is Jammed inside the Machine
- 13My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 14Export the Certificate and Private Key
- 15What is Brother iPrint&Scan?
- 16(video) I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 17(Video) Paper is Jammed in the Paper Tray
- 18The printer status is Offline or Paused.
- 19Import a Certificate and Private Key
- 20(Video) Paper is Jammed in the 2-sided Tray
- 21(Video) Paper is Jammed in the Back of the Machine
- 22Load Paper in the Paper Tray
- 23Send an Email with User Authentication
- 24(Video) Load an Envelope (Manual Feed Slot)
- 25Reduce Printing Noise
- 26Cannot Detect
- 27Drum !
- 28Protect your Brother machine against unauthorised access over the network
- 29What is AirPrint?
- 30Cartridge Error
- 31(Video) Set up your Brother machine
- 32(Video) Cannot Detect
- 33I cannot find some options in the Print dialogue box (macOS 11 or later)
- 34Manage Multiple Certificates
- 35Install a Certificate on Your Brother Machine
- 36Media Type Mismatch or Media Mismatch
- 37I cannot install Brother drivers on Debian 10 (Linux)
- 38I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 39Update your machine's firmware using Brother iPrint&Scan (Android / iOS)
- 40Send an Email Securely Using SSL/TLS
- 41Manage Your Network Machine Securely Using Web Based Management
- 42Access Web Based Management
- 43(Video) Unpack your Brother machine and install the toner cartridge
- 44I cannot find some options in the Print dialogue box. (For OS X v10.7 to 10.15)
- 45Self-Diagnostic
- 46No Toner
- 47Stop the paper feeding twice through the machine when printing single pages with 2-sided(duplex) switched to on in the printer driver. (For Windows Only)
- 48Toner Low or Prepare New Toner Cartridge
- 49Check the Node Name of the Brother machine
- 50Drum End Soon