FAQs & Troubleshooting
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205 Results
- 1Replace Drum
- 2(Video) Replace the Toner Cartridge
- 3(Video) Load A4/Letter paper
- 4(video) I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 5(Video) Paper is Jammed in the Back of the Machine
- 6(Video) Paper is Jammed inside the Machine
- 7Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing)
- 8I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 9(Video) Cannot Detect
- 10The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 11(Video) Paper is Jammed in the 2-sided Tray
- 12(Video) Paper is Jammed in the Paper Tray
- 13Add your Brother machine with AirPrint (macOS)
- 14(Video) Unpack your Brother machine and install the toner cartridge
- 15I still receive the error message "Replace Drum" or "Drum End Soon" after I replace the drum unit with a new one.
- 16(Video) Set up your Brother machine
- 17Size Error DX or Size Error 2-sided
- 18Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 19How to identify your Operating System (OS).
- 20What is Toner Continue Mode?
- 21Toner Low or Prepare New Toner Cartridge
- 22Update your machine's firmware using Brother iPrint&Scan (Android / iOS)
- 23No Toner
- 24Self-Diagnostic
- 25What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 26Create a Certificate Signing Request (CSR)
- 27Media Type Mismatch or Media Mismatch
- 28(Video) Load an Envelope (Manual Feed Slot)
- 29Cannot Detect
- 30I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 31I cannot print using my Brother machine on a wired network. (Windows / macOS)
- 32I cannot save a file downloaded from the Brother support website (For Windows)
- 33Manual Feed
- 34Envelope creases
- 35No Paper T1
- 36Send an Email Securely Using SSL/TLS
- 37Export the Certificate and Private Key
- 38The error message "No machine found" appears when I installed drivers with USB connection (For Windows).
- 39Which connection can I use to print from or scan to my device (iPhone, iPod touch, iPad) using Brother iPrint&Scan?
- 40Cartridge Error
- 412-sided Disabled
- 42TONER ENDED
- 43Drum !
- 44My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 45Paper Low Tray 1 / Tray 2 / Tray 3 / Tray 4
- 46What is Brother iPrint&Scan?
- 47The printer status is Offline or Paused.
- 48Size Mismatch
- 49Cancel a Print Job
- 50What is the default password for my Brother machine?
