FAQs & Troubleshooting
![]() |
Popular |
206 Results
- 1Replace Drum
- 2(Video) Replace the Toner Cartridge
- 3Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing)
- 4(Video) Paper is Jammed inside the Machine
- 5Add your Brother machine with AirPrint (macOS)
- 6(Video) Load A4/Letter paper
- 7The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 8(Video) Paper is Jammed in the Back of the Machine
- 9(Video) Paper is Jammed in the Paper Tray
- 10Cartridge Error
- 11I still receive the error message "Replace Drum" or "Drum End Soon" after I replace the drum unit with a new one.
- 12The printer status is Offline or Paused.
- 13(Video) Paper is Jammed in the 2-sided Tray
- 14How to identify your Operating System (OS).
- 15No Toner
- 16Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 17I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 18Brother iPrint&Scan cannot find my Brother machine (macOS)
- 19What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 20Print the Network Configuration Report
- 21Send an Email Securely Using SSL/TLS
- 22Media Type Mismatch or Media Mismatch
- 23Possible solutions for print quality issues
- 24(Video) Set up your Brother machine
- 25(Video) Connect the cord
- 26Open the Control Panel (For Windows)
- 27Reduce Printing Noise
- 28What is AirPrint?
- 29Recently, when I print a document from the manual feed slot, my Brother machine is taking more time than usual to start feeding paper. How can I reduce the time it takes to start feeding paper?
- 30Size Error DX or Size Error 2-sided
- 31Manual Feed
- 32Reset Your Brother Machine
- 33Set Auto Power Off Mode
- 34I cannot print using my Brother machine on a wired network. (Windows / macOS)
- 35No Paper T1
- 36How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 37Manage Multiple Certificates
- 38The error message "No machine found" appears when I installed drivers with USB connection (For Windows).
- 39My Brother machine could not be found over the network when I installed drivers on my computer.
- 40What is Brother iPrint&Scan?
- 41Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 42Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 43What is the difference between the toner cartridge and the drum unit?
- 44What is Toner Continue Mode?
- 45Print Unable ##
- 46Print both sides of paper or a booklet automatically
- 47Clean the Paper Pick-up Rollers
- 48(video) I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 49Toner Low or Prepare New Toner Cartridge
- 50Size Mismatch